Senior Analytics and Insights Specialist

Overview

Enjoy true flexibility with hybrid working! Kiwibank offers competitive salaries with market-leading benefits. Be part of a culture of learning, empowerment, and collaboration.

This isn’t your typical analytics role. Every morning, your work powers the decisions that shape our customer experience. You’ll be the trusted expert behind the data, ensuring our frontline teams are always equipped with the insights they need. When new challenges emerge, you’ll offer guidance—diagnosing, communicating, and supporting our next steps.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

At Kiwibank, we’re here to make Kiwi better off, and that starts with the decisions we make every day. In this role, you’ll be part of a reputable, recognised team delivering cutting-edge, smart insights that empower our people to act with clarity and care.

You’ll play a key role in enabling fast, informed decisions across the bank, elevating the way we use data to support our frontline teams.

Responsibilities

• Empower frontline teams with timely, accurate reporting that drives daily decision-making
• Design and evolve modern, engaging Power BI dashboards that turn data into clear, actionable insights
• Lead hands-on SQL development—writing, troubleshooting, and mentoring others in best practice
• Translate complex data into compelling stories for stakeholders at all levels, including senior leaders
• Champion automation and drive transformative improvements to reduce manual effort and scale impact
• Mentor team members and help grow analytics capability across the business

Qualifications

You do not need to tick every box here to be considered! Above all we are looking for someone who embodies Kiwibank’s purpose and values, (Ngā Kauwaka), and someone who thrives in a vibrant and inclusive work environment.

Tono mai | Apply Now – Applications close on 5 October 2025. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time.

For more detailed information on the role, please see the attached Position Description : PD Senior Analytics & Insights Specialist

Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter and your whānau matter.

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi. For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.

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