Technical Consultant

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Aderant is a global industry-leading software company providing business-management solutions for law firms and other professional services organizations.

We drive the legal industry to the forefront of innovation with over 2,500 clients worldwide, including 95 of the top AmLaw 100 firms.

Overview

As a Technical Consultant at Aderant, you will play a critical role in implementing, configuring, and supporting our enterprise legal software solutions for law firms and professional services organizations.

This role requires strong technical expertise, problem-solving abilities, and a client-focused mindset to ensure successful solution delivery and ongoing system optimization.

Key Responsibilities

Implementation & Configuration

Deploy and configure Aderant products (e.g., Expert, Handshake, BillBlast, etc.) to meet client requirements.

Work closely with business analysts and project managers to translate functional specifications into technical solutions.

Perform system installations, upgrades, integrations, and customizations.

Client Engagement

Act as a technical liaison between clients and internal teams.

Provide guidance, best practices, and training to ensure clients maximize value from Aderant solutions.

Troubleshoot and resolve client-reported issues in a timely manner.

Support & Maintenance

Provide post-implementation support and ongoing system maintenance.

Identify and escalation complex issues to senior consultants or product engineering teams.

Ensure compliance with security and data protection standards.

Qualifications

Education Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).

Technical Skills

Strong SQL development and database administration experience.

Familiarity with .

NET, C#, XML, Web Services, and scripting languages (PowerShell, Python, etc.).

Knowledge of ERP / financial systems, preferably in the legal or professional services sector.

Experience with reporting tools (SSRS, Power BI, Crystal Reports).

Familiarity with Azure, cloud platforms, or SaaS environments is a plus.

Soft Skills

Excellent problem-solving, analytical, and communication skills.

Strong customer-service orientation with the ability to manage client expectations.

Ability to work independently and as part of a global, distributed team.

Project management or consulting experience is an advantage.

Travel Requirements

Willingness to travel occasionally (domestic and / or international), depending on client needs and project assignments.

Why Join Aderant?

Be part of a global leader in legal business software solutions.

Work with cutting-edge technology that drives transformation in the legal industry.

Opportunities for professional growth through training, certifications, and exposure to diverse projects.

Collaborative, innovative, and client-focused work culture.

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