Assistant Manager - Vendor Engagement (Nehr)

This national healthcare programme consolidates and provides patient health data to serve national health needs and supports healthcare professionals to serve their patients better.

The programme is part of a national healthcare ecosystem and supports the digitization and connection with other national healthcare programmes.

The Potential Candidate will ensure alignment of various IT performance metrics to have a coherent framework for planning management to support programme objectives, implement the tools, reports and dashboards including tracking of KPIs and preparation of reports.

Role & Responsibilities

Collaborate and facilitate for MOH initiatives and plan on the strategic for vendor engagement

Single Point of Contact for the vendors to raise issues and queries on NEHR onboarding

Communicate effectively with vendors to identify, understand, and to meet their specific needs and pain points

Conduct vendor survey, assessment, and profiling to understand the IT vendors landscape in the Healthcare market

Conduct workshops and various engagement session with vendors for onboarding process, requirements, or policy changes

Developing, maintaining and extending the positive relationship with a network of key stakeholders to work closely for appropriate planning to achieve success towards end goal

Identify process and workflow gaps and to establish SOP for improvement and alignment between the different domains

Present reports and initiatives updates to stakeholders on a regular basis

Requirements

Bachelor's Degree in Computer Science, Information Technology, Informatics, Business or Healthcare Management related degree

At least 5 to 8 years' experience in Vendors / Accounts management and demonstrable strategic thinking abilities

Self-motivated, driven, a good team player and strong ability to multi-task

Excellent verbal, written communication and interpersonal skills

Experience in managing heterogeneous computing environments or supporting complicated health IT solutions are preferred

Relevant Project Management or ITIL Service Management certifications will be an advantage

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