Receptionist

Company Description

Nestled in the heart of Auckland's CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, where Aotearoa produce meets bold Korean flavors in an unforgettable dining experience.

Mövenpick Hotel Auckland blends modern elegance with Swiss hospitality, offering 207 stylishly appointed rooms designed for comfort and relaxation.

Job Description

Greet, check-in, respond to requests and settle accounts while providing exceptional service

Take initiative to add a personalized experience

Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us

Treat every customers information with the highest level of confidentiality

Available to work across a 7 day roster including shift work

Qualifications

Service focused personality is essential

1-2 years previous experience in a customer facing role

Prior experience working with Opera or a related system is preferred but not required

Hospitality and Tourism Degree preferred but not required

Exceptional personal presentation, articulate verbal communication and excellent telephone manner

Additional Information

Staff & Friends / Family rates at Accor hotels worldwide

Opportunities for further development and worldwide career progression

Diverse and inclusive work culture

EAP Services + Flexible Rosters

Supportive & Inclusive Leadership + Collaborative & Respectful Management

Free meal at work + Anniversary Stay (Every year) + Annual Wage Review + Weekly Pay + Uniform

#J-18808-Ljbffr