Warehouse Team Member

Company DescriptionAt JB Hi-Fi, we're more than just one of New Zealand's most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do.

We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.We offer unbeatable value, world-class brands and exceptional customer service across our growing store network, online, and in our commercial division, JB Hi-Fi Business.JB Hi-Fi is the perfect place to power your career, and we're excited to hear from you.Why join JB Hi-Fi?

Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi, The Good Guys and E&S Trading in Australia).

Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.Job DescriptionContribute to the continued delivery of exceptional customer service, maximise profitability and enhance efficiencythrough the Warehouse Team.

Delivers operational excellence, by ensuring policies and procedures are followed,compliance is ensured, and efficiency is maximised.Deliver efficient Distribution centre activities, ensuring the right stock is received and delivered to the right place at the right time, through : Accurate validation of deliveries from carriersAccurate and timely inbound goods receivable and processing from all SuppliersAccurate and timely returns processing, including credits, repairs, SOR's and reverse logisticsAccurate and timely transfers – inbound / outboundAccurate and timely customer order fulfilment (collect and delivery)Complete inventory integrity tasks including rolling stocktakes, investigations and stock adjustments;Effective record and invoice management : Comply with all Distribution centre process controls and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery and incident reportingManage order fulfilment (delivery & click and collect) in line with procedures, including product pick and pack & dispatch, order fulfilment enquiries and carrying out same day delivery to customers, where designated to driveContribute to optimal DC space management, organization, stock flow and product storage in the back of house, in accordance with approved warehouse Set-Up guidelinesWork collaboratively as part of a team and deliver a positive experience for both instore and online customersContinuously improve skills and product knowledge through available online platforms and active participation in other development opportunitiesContribute to maximising opportunities to recycle waste and reduce environmental impactQualificationsQualifications and CompetenciesPrevious retail operations experience preferredCustomer Focus - Does everything through the eyes of the customerAction Oriented - Takes on new opportunities and tough challenges with urgency, energy, and enthusiasmDrives Results - Consistently achieves results, even under tough circumstancesCommunicates Effectively - Communicates with a clear understanding of the unique needs of different audiencesDemonstrates Self-Awareness - Uses feedback and reflection to gain insight into personal strengths and weaknessesAdditional InformationIf you are interested in this exciting opportunity with us, please click apply and upload your CV.

All applications are strictly confidential.JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.

If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply!

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