Continuous Improvement Team Member - Repairs (12 Month Fixed Term)

OverviewContinuous Improvement Team Member - Repairs (12 month Fixed Term) at The Warehouse Group.

Join to apply for this role and help drive improvements in the repairs operation.What You'll Be DoingTake ownership of a critical 12-month project to overhaul our repairs process from start to finishDiscovery : map every touchpoint, uncover pain points, identify inefficiencies, review repairs agents and supplier contracts and benchmark against best practiceDelivery : recommend and implement solutions that streamline processes, improve systems, strengthen supplier partnerships, and remove frustration for customers and our teamEnsure we meet all CGA requirements and commitments tied to RFPs with key insurance and commercial partnersQualificationsTo thrive, we are looking for an individual who has a deep understanding of how stores operate and what support they need.

You will be someone who can look at retail store operations and identify opportunities for efficiency and productivity gains.Experience running projects, ideally in retail, supply chain, or service deliveryStrong commercial acumen and ability to identify and deliver financial improvementsSkilled at stakeholder engagement, with the ability to bring teams together around a common goalSharp analytical thinking and a customer-first mindsetBenefitsDiscounts across our brandsPaid birthday day offFree parking at our Northshore support officeOnsite gym and café at our Northcote support office26 weeks paid parental leave for permanent team membersA range of wellbeing support and development opportunitiesEmployment detailsSeniority level : Entry levelEmployment type : Full-timeJob function : Management and ManufacturingIndustry : RetailLocation : Auckland, New Zealand

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