Senior Investigator | Kaitūhura Matua

## Mō tēnei tūranga mahi | About this role

• Strong analytical, communication and resolution skills + Investigation experience + Knowledge of health or disability sector an advantage + 2x Full time, Fixed term (12 months) positions available + Location-Auckland CBD (Britomart) or Wellington CBD
• Ko wai tātou | Who we are
• The purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints relating to infringement of those rights. As New Zealand's health watchdog, the Commissioner is involved in a wide spectrum of health concerns to ensure accountability in the healthcare system and promote high standards of care.
• Mō tēnei tūranga mahi | About this role
• We have an exciting opportunity for a Senior Investigator with strong analytical, communication and resolution skills to join our professional, friendly and supportive organisation. This is a full-time position within the Investigations Team. The principal role of the Senior Investigator is to assist the Commissioner to determine whether there has been a breach of the Code. Senior Investigators supports the Team Leader, Investigations through coaching less-experienced investigators and assisting with quality assurance to ensure that the team produces consistently high-quality work. ####
• Ko ngā mea ka hiahiatia e koe kia angitū te haere | What you'll need to be successful :
• Ability to manage multiple investigations effectively, support colleagues, and actively enhance team performance + An investigations background with a history of outstanding performance + Ability to work effectively under minimal supervision + Ability to identify and prioritise complex issues and deal with evidential difficulties / challenges + Outstanding written and oral communication skills, with demonstrated ability to communicate with people from a wide cross-section of the community + Ability to convey complex information accurately in clear and simple language + Proven ability to manage a heavy caseload, producing high-quality work and meeting deadlines consistently + Proven ability to lead and motivate colleagues + Initiative and professionalism + A relevant tertiary qualification (health, law, or disability an advantage) + At least four years' (Senior Investigator) relevant work experience, preferably more + An awareness of the systemic barriers experienced by disabled people in the health and disability system + Sensitivity to the values of other cultural and ethnic groups + An understanding of, or experience in, the health and disability sector or the ability to obtain such an understanding
• Awhe utu - Salary range
• As part of our remuneration framework the mid point for the position is $90,191. Note : KiwiSaver / employer contribution is in additional to your base salary. We offer a range of benefits including : + Four weeks annual leave and 15 days sick leave + EAP and Professional Supervision Service + Flexible working opportunities, including working from home (3 Days in the office and up to 2 days at home) + Discounts on health insurance + Learning and professional development opportunities
• If you're keen to see the direct impact your contribution can have for the health and disability sector, this is your opportunity to see the positive outcomes first hand.
• To download the Investigator position description, please All applicants must complete the online HDC application form to be considered. Applications can be submitted via visitiong Your CV and Cover Letter can be attached within the application.
• E-mail enquiries to
• Applications for this role close 15 October 2025.
• Please note :
• Applications will be reviewed as they're received, and the role may close early if suitable candidates are found. We encourage you to apply as soon as possible.| Location : | Auckland |

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