Marketing And Customer Experience Leader

Marketing and Customer Experience Leader

Join to apply for the Marketing and Customer Experience Leader role at Mitre 10 (New Zealand) Limited

Location : New Plymouth, Taranaki, New Zealand.

Mitre 10 needs no introduction as a proudly New Zealand owned and operated business.

Mitre 10 MEGA New Plymouth is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.

You can be part of our continuing success by joining the team at Mitre 10 MEGA New Plymouth.

What's in it for you

Annual KPI Bonus potential

Monthly sales bonus potentials

A generous staff purchasing scheme including products at our inhouse Columbus Cafe

Multiple additional benefits including a paid day off for your birthday

Monthly bonus potentials

Footwear subsidies

VTNZ and Gym discounts

Long service leave benefits

Employee life insurance scheme

Annual Dental & Health checks

This role offers you the opportunity to be an integral part of a proudly Kiwi-owned and operated independent retail business.

We are proud to offer an industry leading learning and development framework, opportunities to grow your career, and all the tools required to perform the role.

Who You Are

Have a passion for customer service excellence

Have a quick and alert mind, with the ability to adapt and be flexible

Have a willingness to learn and a can-do attitude

Love working in and collaborating with a team

Be energetic, positive and enthusiastic

Have strong attention to detail

Have experience leading and motivating a team and people leadership

What You Will Bring

At least 5 years of experience in similar marketing or communication roles

A tertiary qualification in Marketing, communications or related discipline is desirable

Expertise in campaign delivery, budget management and customer engagement

A passion for local community engagement

A strong connection to sustainable and environmental responsibility

Strong leadership skills

Excellent interpersonal, communication and analytical skills

The Role

Is 40 hours per week Monday-Friday based at Mitre 10 MEGA New Plymouth

Provides leadership and oversight across marketing, customer experience, and sustainability, driving growth and continuous improvement

Supports Mitre 10 Mega New Plymouth, Mitre 10 New Plymouth and Columbus Coffee Café at Mitre 10 MEGA New Plymouth

Is supported by the Member Principal and General Store Manager

Provides guidance and support to the Marketing coordinator

So, if you want to work in a fun, dynamic work environment and you think you can deliver on what we seek, then please forward a CV and cover letter via this website.

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