Retail Assistant - Replenishment

Retail Assistant - Replenishment

Join to apply for the Retail Assistant - Replenishment role at Woolworths Group.

With over 185 stores and 20,000 team members across Aotearoa, we are on a mission to make Kiwi lives a little better every day.

We are friendly, energetic and committed to diversity and innovation.

Responsibilities

Champion Customer Service & Engagement : Be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints.

Drive Product Availability & Quality : Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.

Support Smooth Operations & Standards : Collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organisation.

Prioritise Safety & Compliance : Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Provide excellent customer service to enhance the overall shopping experience.

Support daily store operations by assisting customer needs.

Maintain strong store presentation to achieve high customer satisfaction.

Qualifications

Customer-Centric Focus : You provide outstanding customer service, consistently focused on maximising loyalty through personalised support.

Strong Interpersonal Skills : You possess strong communication and interpersonal skills, enabling effective interactions.

Integrity & Professionalism : You demonstrate a clear commitment to company values and integrity, consistently upholding professional standards and policies.

Detail-Oriented & Proactive : You are detail-oriented, ensuring accuracy in your work and proactively escalating issues to management when necessary.

Benefits

Team discounts across our range of Woolworths Group brands and a robust rewards program that celebrates and incentivises purpose-driven work.

Access to Sonder – free confidential 24 / 7 personalised financial, medical safety, psychological or physical support for you and your families.

A global business with endless career possibilities around every corner and across every discipline – valued exposure to a vast and exciting business network.

Diversity & Inclusion

Everyone belongs at Woolworths Group.

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow.

We recognise the value of our team's diversity and aim to create a truly inclusive workplace where everyone feels they belong, can be their best self and reach their full potential.

We encourage all candidates to apply.

Let us know in your application if we can support you with any adjustments in the hiring process.

Discover more opportunities with Woolworths Group.

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