Spa Manager

About Rosewood Kauri Cliffs

Discover Your Calling - A Full-Time Opportunity Awaits at Rosewood Kauri Cliffs

At Rosewood Kauri Cliffs, we invite you to embark on a journey of growth, excellence, and authentic hospitality in one of the most breathtaking destinations in Aotearoa. As part of the Rosewood family, you will be nurtured in an environment that values learning, personal development, and the meaningful connections we create with our guests—and with one another.

Whether you are continuing your career in luxury hospitality or seeking a deeper sense of purpose in your work, we offer a rare opportunity to be part of something truly special.

About Us

Rosewood Kauri Cliffs is a serene sanctuary nestled along the pristine coastline of Northland’s Bay of Islands. With sweeping views over the Pacific Ocean, three private beaches, and a landscape of native forest and dramatic cliffs, our resort is an elegant escape immersed in nature.

As one of New Zealand’s most distinguished luxury lodges, we pride ourselves on creating unforgettable experiences—both for our guests and our team.

About the Role

We are seeking an experienced Spa Manager with a background in managing spa operations within a hotel, lodge, or resort environment. This role involves overseeing the daily operations of our Spa and Fitness Centre, including staff recruitment and training, inventory management, and delivering exceptional treatments to our guests.

As a hands-on leader, you will bring strong business acumen and operational expertise to ensure the Spa remains profitable, team members are well-trained, and the guest experience consistently exceeds expectations.

The ideal candidate will have excellent communication skills, be confident using computer systems, and demonstrate intermediate proficiency in Microsoft Excel and Word.

This is a practical, service-oriented position that requires the ability to work independently. You must be capable of performing a full range of beauty and massage treatments, while also managing both employees and independent contractors, particularly during peak season. Availability to work evenings, weekends, and public holidays is essential.

Our spa is a peaceful haven, offering an intimate and rejuvenating experience for our guests. If you are looking to contribute to a space that promotes wellbeing in a naturally stunning setting, we would love to welcome you.

What You Will Bring

• A diploma-level qualification in beauty and / or massage therapy
• Previous experience in a luxury spa or hotel setting
• Excellent communication and interpersonal skills
• A genuine passion for guest wellbeing and immaculate personal presentation
• Manage guest bookings and individual requirements
• Relationship development with local competitors
• Proficient in the use of Spa specific software applications and continuous learning
• Must be available to work weekends, evenings and public holidays

What We Offer

At Rosewood Kauri Cliffs, we believe in taking exceptional care of our team. You’ll enjoy :

Where possible, we provide consecutive days off to support work-life balance. Accommodation may be available.

Due to our remote location, reliable personal transport is essential. Applicants must have the right to work in New Zealand.

We are looking for individuals whose personal values reflect those of Rosewood Hotels & Resorts : Ownership, Passion, Transparency, Innovation, and Collaboration.

If this speaks to you, we would be delighted to receive your application.

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