Senior Intelligence Analyst (Senior Customs Officer Grade 2) – Auckland

Senior Intelligence Analyst (Senior Customs Officer Grade 2) – Auckland

New Zealand Customs Service

Join our Customs Intelligence Unit to identify risks to our border and help stop threats from reaching our shores. You will be part of the wider Intelligence, Investigations and Enforcement group based in Auckland, reporting to the Supervising Customs Officer of the team. Working Monday to Friday during regular hours, the salary range is $82,894 – $106,618.

About You

• You have excellent attention to detail and experience in high‑level reporting.
• You are experienced in applying the Intelligence Cycle including risk management processes.
• You have a natural curiosity and talent for finding patterns and anomalies.
• You are experienced working with large data sets and using analytical tools such as Nexus, I2 Charts, etc.
• You understand information security principles (classifications, caveats, handling and sharing of information).
• You thrive working under pressure.
• You love building and maintaining relationships with internal and external stakeholders.
• You are an experienced report writer who produces high‑quality intelligence reporting.
• You are comfortable giving briefings to all levels.

Ideally you will have intelligence experience as an analyst and be able to learn the operational environment at Customs. This role is intellectually challenging and requires individuals who are conscientious, adaptable, and comfortable interpreting legislation. Senior Customs Officers manage their own and others’ skills, leading and mentoring the team and acting as a Supervising Customs Officer when required.

We value team players who are approachable, supportive, and willing to help. Interpersonal savvy is essential for working in a multi‑agency environment and leading operations.

Working at Customs

We provide on‑the‑job training, formal courses, leadership programmes, and opportunities to move across a range of roles. Our inclusive and supportive environment includes vibrant social and cultural groups and flexible working arrangements. Benefits include discounted health insurance, free onsite gyms (in some locations), three days of service holidays plus four weeks of annual leave.

How To Apply

Successful candidates must obtain and maintain a Top‑Secret level national security clearance. Applicants must be New Zealand Citizens or Permanent Residents who have lived continuously in NZ for the last 10 years and reside in NZ at the time of application. Previous absences of six months or more are acceptable if from Australia, Canada, the UK or the USA, with police certificates for time abroad. A clear police record, medical assessment, drug test, and a full NZ driver’s licence are required.

Please Apply Online

The online process includes competency questions, examples of relevant work, and psychometric testing if shortlisted. Apply online, set aside time for the application and test phases.

Applications close on 21 November 2025 at 5pm.

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who meets the role requirements. We also support flexible working arrangements.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other, Information Technology, and Management

Industries

Government Administration

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