Ai And Automation Specialist

What you will be doing

AKL is searching for a top-tier communicator, bot commander, and AI wrangler to join our Digital Team.

If you can speak fluent automation, keep the machines working for us (not against us), and make complex tech sound easy, we need you on our side.

We are looking for a strong communicator to leverage Auckland Airport's AI strategy with a strong focus on Cyber Security.

The AI and Automation Specialist is a newly designed role and will play a pivotal role in advancing the organisation's digital transformation agenda by identifying, designing, and implementing automation and artificial intelligence (AI) solutions.

This position focuses on maximizing the opportunities presented by emerging AI tools and services to deliver measurable business value.

You'll be our resident wizard of automation, turning clunky manual processes into smooth, elegant, self-running workflows.

You may come from a Cyber Security or Process Improvement background and have the ability to communicate at all levels of the organisation to drive Auckland Airport's approach to safely and confidently use AI and automation processes.

Team up with business units, translate their human requests into AI-friendly instructions, and turn them into technical solutions

Monitor your AI creations to ensure they behave

Assist in the development, testing and implementation of automation workflows

Identify, assess, and prioritise business processes suitable for automation and AI-driven solutions

Identify gaps and weaknesses in organisational security posture using AI and automation

Provide technical expertise and knowledge sharing to stakeholders across the organisation

Coach and enable teams to safety and confidentiality using AI in their daily work

Effectively deliver practical, and in some cases hands-on learning across a wide range of users with varying degrees of digital awareness and capability

Stay up to date with emerging AI Technology and take accountability for robust governance and oversight of all AI related solutions ensuring safety and security

Deliver measurable value for the business through regular reporting and analysis

What you'll bring to the role

At Auckland Airport, we are a busy hive of activity, and a lot of what we look for is how you would align with our AKL values All In | Tatou tatou – How we feel, Know How | Kokiri Tahi – How we think and Let's Go | Karawhiua – How we act.

To ensure your success in this role, you will need :

Minimum of 3-5 years' experience within an IT applications or support role

Good understanding of security, compliance, and ethical considerations in AI

Strong knowledge of AI solutions (Copilot, GPT and other automation) and MS technologies (Office365, SharePoint etc)

Ability to clearly articulate the benefits and value of AI and automation

Ability to lead problem solving discussions with business leaders and users and develop recommendations for approval

Ability to communicate complex technical concepts to non-technical stakeholders

Technical expertise and solution design skills

Understanding of responsible AI, data privacy, and security considerations

Strong level of report and documentation writing

About us

From the arrival of the Tainui Waka into the Manukau Harbour, Auckland Airport has always been a place of journeys.

We stand proudly as the gateway to Aotearoa, welcoming travellers beginning their journeys, farewelling Kiwis to new destinations, connecting businesses and workers to new opportunities, and celebrating partners and investors who back us along the way.

We have ambitions to be a global hub and a comprehensive development programme to deliver this vision.

With so many moving parts to keep the airport precinct running, it's our collaboration and passion that keeps everything together.

This is what our culture and heritage have been built on.

When you work with us, you'll share our ambition to be a great New Zealand business, and one that's making a strong contribution to the wellbeing of our communities and economy.

We are working for New Zealand.

Auckland Airport is more than just a business.

It's a truly unique place with an important role to play in New Zealand's recovery.

Together we're its custodians, knowing that the work we do has the power to create positive change for our customers, the community, the environment and for the prosperity of Aotearoa.

We're all about creating a sense of place where everyone can thrive, and one where others aspire to work.

We're a diverse and inclusive workplace and welcome people from all walks of life.

Whiria te tangata.

Our values weave us together.

They're what we stand for, who we are and how we act.

Apply today

It's our collaboration and passion that keep everything together.

This is what our culture and heritage have been built on.

When you work with us, you'll share our ambition to be a great New Zealand business, and one that's making a strong contribution to the wellbeing of our communities and economy.

If this role sounds like you, we'd love to hear from you.

Click the Apply button now.

Attention Recruitment Agencies : Auckland Airport has a Direct Sourcing model and at this point in time we will not require any recruitment agency support for this role.

Please note that applications will be reviewed continuously throughout the recruitment period, and appointments may be made before the official closing date of the advert.

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