Senior / Tech Lead - Ai Development

Our purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities, and discover new possibilities for the communities we serve.

About The Role (your Why)

The way we work and our customer needs are evolving!

We are undergoing a significant AI uplift that will be a game changer in the NZ Market.

Our customers are excited about our new service solutions, and we are seeking Senior / Tech Lead Developers passionate about AI development to join our journey.

Your software background is essential, but your passion for AI is a must.

This role involves joining our Digital Engineering team to deliver innovative AI-driven software solutions.

You will work on cutting-edge projects, collaborating with cross-functional teams to design, develop, and implement the latest AI models to address complex business challenges.

We need multiple candidates, so don't hesitate—this is your chance to put a New Zealand company on the global map!

What You'll Bring

Must-haves

7+ years of professional software development experience (Python and Typescript preferred) with production ML / AI experience

Proven delivery of at least one generative AI solution in production (chatbot, summariser, code assistant, etc.)

Deep familiarity with transformers and orchestration stacks such as LangChain v0.2+, LlamaIndex, or Semantic Kernel

Practical experience deploying or fine-tuning models on Azure OpenAI / AI Foundry or AWS Bedrock / SageMaker

Hands-on experience with RAG patterns, vector databases, and evaluation metrics (BLEU, ROUGE-L, GPTScore)

Cloud-native engineering skills : Docker, Kubernetes (AKS / EKS), infrastructure-as-code, and automated testing

Nice-to-haves

Experience with agent frameworks (AutoGen 0.2 / 0.4, CrewAI) and tool-using agents

Experience with multimodal model workflows (image-text with GPT-4o, GPT-4o real-time API)

Experience with embedding models

Workspace automation using agentic frameworks

Knowledge of advanced RAG variants (LongRAG, Self-RAG, GraphRAG) and vector store trade-offs (Pinecone, Qdrant, FAISS, Azure AI Search)

Experience with multimodal and streaming LLMs (real-time GPT-4o or Gemini 2 Ultra use-cases, image to text or speech, cross-modal embeddings)

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest providers of IT professional services.

We maintain a dynamic, agile, small business feel that is often lost in larger organizations.

Our people define our unique culture and energy, which you can feel from the moment you meet us.

We care about our people and offer perks such as social events, chill-out spaces, remote work, flexible hours, and professional development courses.

You'll have opportunities to learn, grow your career, connect, and bring your true self to work.

Your contributions will be recognized and valued in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprises explore possibilities and solve their greatest challenges.

You will encounter interesting new challenges and opportunities regularly.

We aim to make Datacom an inclusive and welcoming workplace.

We are proud of the steps we take to create a fun, friendly environment where our people feel supported.

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