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Client Services Manager Jobs In Abroad Countries
ConfidentialUnited Kingdom (UK), New Zealand, Ireland27 days ago
Job descriptionAddress customer complaints, queries, and concerns in a timely manner. Collaborate with internal teams (sales, support, product) to resolve customer issues effectively. Ensure high levels of customer satisfaction and retention. Identify upselling and cross-selling opportunities to maximize customer value. Work closely with the sales team to drive customer acquisition and revenue growth. Conduct follow-ups on renewals, subscriptions, and contract negotiations. Gather and analyze customer feedback to improve products / services. Organize customer surveys, feedback sessions, and loyalty programs. Develop and implement strategies to enhance the customer experience. Maintain and update customer records in CRM software (Salesforce, HubSpot, Zoho, etc.). Track and analyze customer behavior, trends, and satisfaction levels. Prepare weekly / monthly reports on customer interactions and improvements.
URGENT HIRING !!!
location's : Canada , Australia , New Zealand ( Not In India )
Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc
For more information call or whatsapp +91 9220850077
Key Responsibilities :
1. Customer Relationship Management
- Develop and nurture long-term relationships with existing and potential customers.
- Understand customer needs, preferences, and challenges to offer personalized solutions.
- Act as the primary point of contact for key clients.
2. Customer Support & Issue Resolution
3. Sales & Business Growth
4. Customer Engagement & Feedback
5. Reporting & CRM Tools Management
Skills Required
customer reference , Customer Relationship Management Sales, Client Development, Client Relation, Customer Relationship Manager, Customer Focused, Client Building, Customer Engagement, Customer Relationship Management Administration, Customer Management, Customer Relationship, Customer Relationship Management Testing, Customer Relation, customer relationship officer , Customer Relationship Management, customer validation , Customer Executive, Client, Client Relationship, Client Service
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Service Manager • United Kingdom (UK), New Zealand, Ireland
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