Authority Officer - Auckland

Select how often (in days) to receive an alert : Interested in expanding your skills and knowledge in employment relationsBe part of a high performing team within the Employment Relations AuthoritySalary : $68,380 - $77,359 + Kiwisaver + wellness benefitsPermanent Full time | Auckland CBDAs an Authority Officer you will provide quality case management, administration, and operational support to the Employment Relations Authority (ERA) members to assist them to carry out their functions efficiently and effectively.We are seeking someone who can hit the ground running and bring maturity of judgement to support and guide team members.You will have a key role in ensuring that files are actively managed, that parties are dealt with respectfully and that members of the ERA are provided with the case management support that they need to progress matters to a determination.Key tasks of the role : Providing administrative support to Authority Members including diary and case management.Building strong working relationships and effective communications with the Authority Members, our clients and team members.Proofreading and checking simple calculations.Strong administration skills with the ability to plan, prioritise and organise your work.Skills and Experience RequiredExcellent customer service skills and service delivery mind-setStrong IT skills in particular Microsoft products, working with databases, proficient in calendar managementExperience managing a large case or file load both electronic and hardcopyAbility to react and respond to changing priorities and deadlines.Attention to detail and can follow instructions effectivelyA high standard of written and oral communication skillsMust have the legal right to live and work in New ZealandMBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.Maia– Bold and bravePae Kahurangi – Build our FutureOur aspirations are echoed in our Maori identity – Hikina Whakatutuki – which broadly means 'lifting to make successful'.

MBIE recognises the partnership founded under TeTiritio Waitangi between Maori and the Crown and is committed to giving effect to TeTiritio Waitangi.To apply, please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.Applications close on Wednesday 8 October 2025 at 11.59pm.

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