Instep Case Manager

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Job Type : Permanent - Full Time

Location : Central Wellington

Job Category : Education & Training

Job Description

Support people to access the help they need, when they need it most. At Skills Group, you’ll make a meaningful impact every day by connecting individuals and workplaces with trusted mental health and wellbeing support through our Instep Employee Assistance Programme (EAP).

Why you’ll love this role

• Facilitate and coordinate access to counselling and psychological support for employees across Aotearoa
• Respond to incoming calls, assess client needs, and ensure timely connections with providers
• Provide care and coordination following critical incidents in the workplace
• Maintain accurate case notes and always uphold confidentiality
• Collaborate closely with clients, providers, and employers in a supportive, values-driven environment

Desired Skills And Experience

What you’ll bring

What’s In It For You

About Skills Group

At Skills Group, our mission is simple but bold : to maximise human potential and prepare a future-fit workforce.

We’re more than an education provider, we’re a community where everyone feels valued, empowered, and supported.

Our Guiding Whakataukī Encapsulates This

Ko te manu e kai ana i te miro nōnā te ngahere, ko te manu e kai ana i te mātauranga nōnā te ao.

The bird who eats the miro berry, the forest is theirs. The bird who consumes knowledge, the world is theirs.

Apply now to make a real difference in workplace wellbeing across Aotearoa.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Business Consulting and Services

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