Sales Support Specialist - Fixed Term

Fixed Term - 1 March

• November

Duties & Responsibilities

Complete all sales support team tasks and commercial activities with an aim of achieving corporate business plans and regional business objectives under the guidance and the Supervisor in the region.

Handle customer / tender / spot rate enquiries involving cross-checks for basic information provided (volume, validity, commodity port pairs etc).

Rate and free time filing to be updated into ONE's systems in a timely manner.

Day to Day utilisation and promotion of ONE's eCommerce platforms to our clients.

Promote ONE Quote - online rate / booking portals to all customers.

Follow up with customers on the ACCOUNT PLAN for space utilisation.

Updating customer records in ONE Force as necessary and collating customer reports as required.

Update customers of any import cargo rolling at transhipment ports.

Assist with the review / update of container D&D contract periods prior to invoices being sent out.

Assist the Customer Service Documentation Team with any SLI / rating issues that need to be resolved.

Assist other team members and provide backup as necessary.

Update of CAF for customers in a timely manner.

Requirements

Ability to multi task and prioritise demands.

Good analytical skills using the available data and tools.

General competencies including leadership, interpersonal skills with other staff and customers.

Qualifications

NCEA Level 3 or greater.

University Degree preferred.

Experience

2+ years of commercial experience in container shipping or logistics sectors is highly desirable, but not essential.

Experience in similar industries may be acceptable (freight forwarding, transport or logistics).

The ideal candidate is a highly motivated and detail-orientated recent University Graduate eager to learn and contribute to our fast-paced logistics operations, bringing fresh perspectives and a strong aptitude for problem solving.

All applicants must have NZ Residency / NZ Citizenship to apply for this role.

Please note : This is an Entry Level Position.

Seniority level

Not Applicable

Employment type

Temporary

Job function

Customer Service and Sales

Auckland, New Zealand

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