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Policy and Process Manager

Policy and Process Manager

Westpac New ZealandWorkFromHome, Auckland, New Zealand
7 days ago
Job description

Join to apply for the Policy and Process Manager role at Westpac New Zealand .

  • Competitive salary + 10% superannuation + range of leading employee benefits
  • Hybrid role + centrally located offices in Britomart + WFH available
  • Develop your career with Westpac!

About the Role

As the Policy and Process Manager within our Procurement Operations team, you’ll play a pivotal role in shaping and maintaining the frameworks that support our procurement lifecycle. Reporting to the Senior Manager Procurement Operations, you will be responsible for ensuring our processes, policies, and procedures align with Westpac’s risk control framework and regulatory obligations.

In This Role, You Will

  • Lead the development and continuous improvement of procurement policies and processes.
  • Collaborate with a wide range of internal and external stakeholders to identify new requirements and refine existing practices.
  • Drive process changes and updates on behalf of the Procurement team.
  • Review and enhance current operations to improve efficiency and effectiveness.
  • Champion the adoption of new processes through education, training, and ongoing support.
  • What Will You Bring?

  • 5+ years’ experience in procurement, with a focus on risk management and regulatory compliance.
  • 3+ years’ experience in process design, documentation, and mapping, supported by excellent writing and editing skills.
  • Proven ability to build strong relationships and influence stakeholders at all levels, both internally and externally.
  • Experience managing competing priorities and coordinating complex projects or programs of work.
  • Working knowledge of project fundamentals, ideally with hands‑on experience in managing complex initiatives.
  • A solid grasp of governance, regulatory, and risk requirements within a procurement context.
  • Experience in the financial services industry, particularly within a procurement function.
  • Benefits

  • 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best.
  • Additional purchased leave options up to 4 weeks per year.
  • Banking benefits, insurance discounts and superannuation scheme.
  • Career growth – we promote internal capability; we have programmes that recognise star performers.
  • Generous parental leave – and top up government paid parental leave.
  • School holiday subsidy – help you balance work and family during school holiday.
  • 2 volunteer days per year.
  • Apply today with your CV and Cover Letter. We welcome people from all walks of life, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

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