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SAP Support Analyst

SAP Support Analyst

Auckland CouncilAuckland, Auckland, New Zealand
13 hours ago
Job description

He angitūtanga | The opportunity

Join our Platform Engineering team and play a vital role in safeguarding Auckland Council’s SAP environment. As a SAP Support Analyst, you’ll be responsible for the technical administration, execution, and maintenance of SAP Security and workflow. You’ll ensure system integrity, proactively identify and mitigate security risks, and work closely with change and release management, developers, testers, infrastructure engineers, and security specialists to embed SAP security best practices.

  • Implement, test, and maintain SAP security profiles and user records
  • Administer SAP workflows and resolve workflow errors
  • Support audits and ensure compliance with information security standards
  • Maintain and update security policies, procedures, and documentation
  • Collaborate with colleagues to improve processes and share knowledge
  • Provide timely and professional technical support to internal customers

This is a great opportunity for someone with strong SAP experience who enjoys collaborating, problem-solving, and driving continuous improvement in a large, complex enterprise environment.

He kōrero mōu | About you

You’ll bring strong technical skills and a solid understanding of SAP security and workflow administration. You’re analytical, solutions-focused, and comfortable working across a range of stakeholders to deliver outcomes that support both business operations and compliance.

Your background will include :

  • Bachelor’s degree in Software Engineering, Computer Science, or equivalent experience
  • Minimum 3 years’ hands-on experience administering SAP security and workflow
  • In-depth knowledge of SAP application security, role-based access controls, and segregation of duties (SoD)
  • Experience supporting ERP, SRM, CRM, BW, and Enterprise Portal
  • Ability to troubleshoot software, data, and integration issues on enterprise-scale platforms
  • Excellent communication, time management, and stakeholder engagement skills
  • Desirable qualifications include :

  • ITIL certification
  • Familiarity with SAFe Agile and Scrum methodologies
  • Ngā āhuatanga kei a mātou | What we offer

    At Auckland Council, we aim to make Tāmaki Makaurau the best place in the world to work, live, and play. We honour te Tiriti o Waitangi and value te ao Māori. You’ll have opportunities to contribute to Māori Outcomes and grow your confidence in te reo Māori and tikanga in a welcoming and inclusive workplace.

  • The opportunity to work within one of New Zealand’s largest and most complex SAP environments
  • A supportive and collaborative team culture
  • Ongoing learning and development to build your SAP and leadership capability
  • Flexible working arrangements that support balance and wellbeing
  • Applications close : 26th October

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    Analyst • Auckland, Auckland, New Zealand

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