Senior Advisor Operational Policy, Wellington

Overview

Senior Advisor Operational Policy, Wellington

About us

The Ministry of Social Development is a people-centred organisation.

We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve.

We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

• Fixed term until 30 June 2026

We are a team who are passionate about getting it right for our clients.

We want to make a difference for our clients and kaimahi by influencing the design, development, and delivery of new and existing policies.

We're a diverse, fun, and supportive team who will make you feel at home.

Operational Policy is a unique team who work with multiple stakeholders within MSD and externally :

to support the policy design and improvement of new and existing policies, to ensure the best outcome for our kaimahi and clients

to support the implementation and delivery of policies to ensure they align with policy and legislation

to provide advice on current policy and legislation

The team is also responsible for writing and maintaining MSD's operational policy guidelines (Map).

Role

About the role / Mo te tunga

As a senior advisor, you will :

provide advice on current policy and legislation, including individual client cases

work collaboratively to lead and support the design and development of new and existing policy and legislation

support our Service Delivery colleagues to implement and deliver products and services in line with policy and legislation

translate operational policy design into written guidelines (Map) for our kaimahi

contribute towards the maintenance of Map to make sure it is consistent and coherent, while identifying areas for improvement

analyse policy initiatives from other agencies to understand how they impact or interact with MSD policies, and / or affect MSD clients

provide support and mentorship to advisors; helping them to deliver high quality work and build their capability

We're keen to hear from motivated Senior Advisors with a proven track record in Operational Policy.

To be successful in this role you'll have :

a strong research, analysis, and problem-solving ability

great people skills, as you'll be working with stakeholders across our organisation and externally

experience in a client service delivery role

excellent time and self-management skills with a strong ability to manage competing priorities and challenging deadlines

the ability to adapt to rapid change

We'll also expect you to demonstrate :

leadership ability and experience in providing advice on complex issues

an excellent ability to problem solve and find solutions

an exceptional ability to build and maintain positive working relationships within MSD and external to the Ministry

a proven ability to support and enhance the capability and development of others

The qualities we value in this role are :

critical thinker

a high level of attention to detail

clear communication skills, both written and verbal

influential and collaborative working style

ability to participate and contribute towards a positive team culture

understanding of Te Ao Maori and commitment to upholding the Treaty of Waitangi

What's in it for you?

/ Nou te rourou?

Salary | Utu-a-tau

$103,815.00 - $125,958.00

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.

Note : Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.

All applications must be made online.

If this is not possible or if you have any queries, please contact us at

Internal MSD Employees

– please apply through your myHR portal at work.

This will ensure that your myHR employee profile is visible as internal candidate.

Joining us

Joining MSD means being part of a whanau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment.

We work together to make a difference for communities while doing the right thing with integrity.

We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.

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