Retail Duty Manager - West City

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The Retail Duty Manager plays a crucial role in ensuring the smooth operation of retail activities at Westcity.

This position demands a proactive and detail-oriented individual who can oversee various aspects of retail operations while providing exceptional customer service.This is full-time position working a minimum of 35 rostered hours per week.

Flexibility is key, with availability to work late nights and weekend shifts.Key Responsibilities include : Supervise and coordinate daily retail operations, including sales, inventory management, and delivery of exceptional customer serviceLead and motivate the retail team to achieve sales targetsEnsure compliance with company policies and procedures, as well as health and safety regulationsCompliance with the Sale and Supply of Alcohol Act

• Provide coaching and product training, contributing to continuous development of the teamMonitor financial transactions, POS reconciliations, and prepare daily sales reportsThe ideal candidate for this role will possess strong leadership and communication skills, and a passion for delivering exceptional customer service.

They should also demonstrate sound decision-making capabilities in a fast-paced retail environment.What you bring : Proven experience in retail management or a similar supervisory roleMust have LCQ and Duty Manager CertificateDemonstrated ability to lead and motivate a team of retail staffPrevious experience of inventory management processesExcellent communication, customer service and relationship building skillsStrategic approach to sales revenue and driving business growthFlexibility to work shifts including weekends and evenings as requiredWhat's in it for you?

Guaranteed minimum of 35 hours per weekOpportunities for career growth, learning, development and on-the-job product trainingStaff discount card that can be used at all of The Trusts venues and storesTake a day's paid birthday leave (after a qualifying period)Discounted gym membership at The Trust Stadium GymDiscounted rates at our Quality Hotel Lincoln GreenFree life insurance equal to one year's payDiscounted health insuranceFree annual Flu vaccinationFree and confidential employee assistance programme4% employer contribution to your KiwiSaver, matching your contributionsIf you are ready to take on this challenging yet rewarding position within our dynamic retail team we look forward to reviewing your application.Applicants must be eligible to work in New Zealand and have a current LCQ and Managers Certificate.

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