OverviewNoel Leeming, as part of TWG, is New Zealand's market leader for technology and appliances.
We know that for Noel Leeming to thrive in this fast-paced environment, we must unlock the power of our team members to put our customers first in everything we do, and that's where you come in!
Our Noel Leeming Services team is changing the customer experience game by providing a full end-to-end service.
We rely on our services team to ensure customers get the right solutions through live demonstrations, support and advice, through to delivery, installation and setup of solutions in homes and workplaces.This opportunity would suit someone who loves technology, is customer focused and is driven to improve the whole experience.
Your excellent communications skills, coupled with your ability to trouble shoot problems, are critical.
Equally important is a proactive "get it done" attitude and work ethic.This position is based out of Greymouth Noel Leeming, and will be 45 hours per week working Tuesday - Saturday.Being a field-based role, it will be essential for you to have a full clean New Zealand driver's license to operate one of our company vehicles.ResponsibilitiesResponsibilities are focused on delivering a high-quality customer experience, including setting up and supporting technology solutions, and providing guidance from initial engagement through to installation and post-installation support.QualificationsExperience and passion in one or more of the following areas : sales, installation, or customer serviceConfidence to set up and install technologySuperior interpersonal and customer support skills, with the ability to adjust technical language to suit the customerDriven and confident in troubleshooting problemsWillingness to continue developing your career through on-site training and accreditationsWhat we can offer youBase rate + Commission and IncentivesConsecutive days off giving you time to unwind and rest for the week aheadPaid day off on your birthdayIncredible discounts across all of our brandsAn extra 5 or 10 days of lifestyle leave if you'd like to spend more time at home, on holiday or on a passion projectAnnual sick leave entitlement of 10 daysAdditional InformationWhy do you want to work for us?
Our Noel Leeming Services team are a passionate group of experts with the knowledge and expertise that sets us apart in the market.
The team understands our products, asks the right questions, provides solutions and are passionate while doing so.
If you want to take your career to the next level, if you want to learn on the job and become a true expert, this is the opportunity for you!
We look forward to welcoming you into the fold!
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Solution Specialist • New Zealand