Director of Student Support

Job Details :

Primary address of work : Auckland

Vacancy number : 1

Employment type : Permanent full time

Minimum hours per week : 30 Hours

Maximum hours per week : 40 Hours

Minimum hourly rate (low salary range) : $30 / hour

Maximum hourly rate (high salary range) : $35 / hour

Pay frequent : Fortnightly

Company Overview

At Kiwi College, we are dedicated to transforming lives through quality education and a

student-centred approach. Established in New Zealand, Kiwi Education offers diverse

academic and vocational programmes that prepare students for global success while fostering confidence, creativity, and community engagement. Our mission is to empower every learner to achieve their full potential — academically, personally, and professionally.

With a multicultural learning environment and strong support systems, Kiwi Education is

proud to be a trusted pathway provider for international and domestic students seeking

excellence in learning, well-being, and career development.

Job Summary

The Director of Student Support plays a key leadership role in ensuring every student at

Kiwi Education receives exceptional academic, emotional, and social support throughout

their learning journey. This position oversees student welfare, counselling, learning support,

and co-curricular engagement, ensuring a safe, inclusive, and inspiring environment.

The Director will collaborate with academic, administrative, and marketing teams to enhance the overall student experience — from enrolment to graduation — and to build a culture that values wellbeing, diversity, and personal growth.

Key Responsibilities

Strategic Leadership

• Develop and implement the institution’s student support and wellbeing strategy aligned with Kiwi Education’s mission and values.
• Lead continuous improvement initiatives in student services, pastoral care, and learning support.
• Contribute to strategic planning and quality assurance processes across the institution.

Student Welfare & Support

programmes.

International Learners.

and confidential manner.

Academic & Career Support

further study opportunities.

Team & Stakeholder Management

maintain strong student engagement.

Admissions, Marketing, and Academic teams.

stakeholders to enhance support services.

Monitoring & Reporting

wellbeing trends, and support outcomes.

Job requirement : applicant must meet following requirement to apply for this job

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