Immigration Officer - Christchurch

OverviewNew Year, new opportunity | 12 January

• start date.

Be part of an innovative and forward-thinking team in a rapidly changing environment.

Starting salary of $63,278 | Christchurch.Immigration New Zealand (INZ) is the operational processing arm of New Zealand's immigration system.

Our core role is to : Grant visas to the people Aotearoa New Zealand needs to work, visit, study, or settle here.Ensure that people crossing the border and staying in Aotearoa New Zealand are entitled to do so.Help migrants and refugees to make Aotearoa New Zealand their home.Play our part in the global immigration system, together with our border partners, to keep Aotearoa New Zealand safe.INZ is undertaking a significant transformation of its immigration system through the Our Future Services programme to deliver a trusted and effective immigration system by improving efficiency, agility, and customer experience through a more sustainable digital service model.Role and ResponsibilitiesThe primary responsibility of this role is to assess and make decisions on visa applications, which can vary in complexity and volume depending on the visa category.

In this dynamic role, you'll be at the heart of visa decision-making—using your judgement, analytical skills, and understanding of legislation to make fair, well-reasoned decisions that impact real lives.

You'll manage your own workflow, navigate complex information, and collaborate with a wide range of internal and external stakeholders to deliver high-quality outcomes.Your day-to-day will include : Assessing visa applications against current legislation and policy, ensuring decisions are sound and well-supported.Managing a high-volume caseload with efficiency and care.Using multiple systems and screens to interpret detailed information and provide clear written rationale for your decisions.Building strong relationships across the Visa Operations network, the immigration system, and with external partners.What we're looking forThis role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is confident applying critical thinking to complex scenarios.

If you're resilient, can adapt to an ever-changing environment, balance independence with collaboration, and take pride in making informed, impactful decisions, this could be the perfect fit.Qualifications and SkillsHigh-volume caseload and workflow management.Proficient computer literacy across multiple platforms and standard software packages.Exceptional written communication and correct use of grammar to convey rationale.Strong verbal communication and attention to detail.Ability to learn quickly and apply new information; receptive to feedback and able to work under pressure.Adaptable in a fast-paced environment; strong integrity and ethical conduct.New Zealand citizenship or NZ Permanent Resident Visa required.Location and SiteOur Otautahi Christchurch site is centrally located in Christchurch City.

We are two branches within one site and process a range of visa categories that vary in complexity and volume.

These vacancies are within our Christchurch One branch.

We are a cohesive and diverse team focused on career development in an open and supportive environment.

In-person induction and training for up to six months is required.

Flexible working options may be discussed with your manager after competence is reached, depending on business needs.About MBIEMBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We work with others to support business productivity, international competitiveness, and affordable housing.

We value collaboration and integrity, guided by our core values : Mahi Tahi (Better Together), Maia (Bold and brave), Pae Kahurangi (Build our Future), and Pono Me Te Tika (Own It).

MBIE recognises the partnership founded under Te Tiriti o Waitangi and is committed to meaningful partnerships with iwi and Maori to enable economic and social development.How to ApplyApplications will be reviewed throughout the advertising period.Online situational judgement assessment (Friday 31 October – Sunday 2 November).

Formal panel interview and written assessment (Friday 7 November – Thursday 13 November).

Start date is Monday 12 January

Click here to view a position description.

All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role.

For questions, contact the Talent Acquisition Team at

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