Customer Care Coordinator-Oamaru

Job Overview

WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Audiology South

Part of the WSA group, Audiology South operates a network of hearing stores across Southland and Otago equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.

Vacancy

We have a vacancy for a part‑time Client Care Coordinator based in our Oamaru clinic. The role will be for 26 hours per week, Monday to Wednesday 8.30am – 5pm, plus 2 hours on a Thursday.

Candidate Profile

The successful candidate must have a natural ability to listen to clients and learn about their needs, provide a high level of service and be well organised. The ability to speak clearly and personably with clientele and display patience and composure in all communications is essential. You must have a professional phone manner, the ability to multi‑task under pressure and a flexible approach.

Qualifications

• Excellent presentation and interpersonal skills
• Good computer literacy, with MS Office and database management knowledge
• Accurate and fast data entry skills
• Clearly spoken
• A strong team player, happy to support and contribute as business dictates
• Caring and empathetic nature
• Expert multi‑tasking skills
• Ability to maintain a consistently high level of professionalism

APPLY NOW

We are an equal‑opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Candidates will be required to undergo a police check as a condition of employment. This check will be conducted in accordance with applicable laws and regulations and will be used to assess the candidate's suitability for the position.

Benefits

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