Luxury Room Attendant - Turndown & Guest Experience

SO / Auckland | 67 Customs Street East, Auckland CBD, Auckland 1010, New Zealand

SO / is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury.SO / Auckland is located in the heart of Auckland's CBD.With views of the Waitematā Harbour and city, across 16 floors and 130 design-led rooms.

We are currently look for a Room Attendant who are hands on and have a keen eye for detail to help us deliver the best Guest Experience! We welcome you to join us in the front row at SO / Auckland and become a part of Accor's lifestyle brand collective Ennismore!

Job Description

THE ROLE

• Clean & service all allocated rooms and public spaces to brand standards
• Attention to detail, ensuring our guests arrive into a high-level of room cleanliness
• Carry out programmed / regular cleaning duties as allocated
• Use and clean equipment with care, reporting any defective equipment as set down in procedures manual - adhere to chemical handling and manual handling procedures
• Assist with regular equipment stocktaking
• Turndown service of rooms - replenish amenities for guest areas
• Work with the other departments in the hotel to help deliver the best and most memorable guest experience

Qualifications

THE PERSON

Additional Information

SO / BENEFITS

Our Commitment to Diversity & Inclusion :

Weare an inclusive company, and our ambition is to attract, recruit and promote diverse talent. we offer reasonable adjustments to support you. if you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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9. Have you worked within Accor previously?

10. Which Accor property have you worked at most recently?

11. Are you aware of any disabilities and / or medical conditions caused by gradual process or pre-existing injuries, which may affect your ability to do the job or work the required hours?

12. As you are applying for a position of trust, do you have a criminal conviction that may preclude you from fulfilling the requirements of the role?

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