Account Director

Overview

Account Director - 12 Month Maternity Contract

Role Overview

We're looking for a senior leader to manage and grow Thompson Spencer's social media and influencer divisions.

This role is all about providing world-class strategic leadership to clients, driving growth opportunities, and mentoring the team.

You'll play a critical role in shaping strategies, building long-term relationships, and ensuring that our work delivers meaningful business outcomes.

About Us

At Thompson Spencer, we're passionate about delivering creative and impactful social and influencer campaigns that cut through the noise.

We're a team of curious, driven, and supportive individuals who thrive on collaboration and pushing boundaries.

We're not just here to participate in the industry - we aim to shape it through thought leadership, smart strategy, and a commitment to our clients' success.

About You

To thrive in this role, you'll bring :

6+ Years of experience in an agency and client relationship role

Social & influencer expertise with a deep understanding of how to build integrated strategies that drive results across digital and offline channels.

Strategic thinking with the ability to spot growth opportunities and guide clients with long-term insights.

Leadership & mentorship with proven experience in leading and developing account teams.

Analytical mindset and confidence in extracting insights from data to solve complex client challenges.

Stakeholder management, skilled in engaging high-level client and internal stakeholders with professionalism and influence.

Resilience & integrity, with the ability to handle high-pressure situations with composure, while maintaining the highest professional standards.

You'll also be :

Solutions-focused, approachable, and collaborative.

Respectful of others' time, empathetic, and supportive of your team.

Accountable - you finish what you commit to and deliver to a high standard.

Proactive in seeking feedback, addressing challenges, and suggesting better ways of doing things.

A critical thinker who goes beyond the brief to provide smart, strategic solutions.

Key Responsibilities

Client Leadership - provide strategic guidance, foster long-term relationships, and align campaigns with client business objectives.

Revenue Growth & Opportunity - identify and drive new opportunities to strengthen client partnerships and deliver business growth.

Team Leadership - Lead and mentor a team, from career development, to management of workflow and ensuring deadlines & budget stay on track.

Stakeholder Management - engage confidently with senior stakeholders, ensuring alignment with broader goals.

Client Retention - manage and improve engagement and retention metrics for long-term client success

Commercial Management - oversee billable targets, ensuring effort aligns with client growth potential and agency revenue goals.

Industry Engagement - actively contribute to industry forums, discussions, and thought leadership.

Seniority level

Director

Employment type

Full-time

Job function

Sales and Business Development

Industries

Marketing Services

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