Sales Coordinator

Sales Coordinator – Auckland, New Zealand

Company Description

At JB Hi-Fi, we’re more than just one of New Zealand’s most trusted retailers – our team is passionate, knowledgeable, and down-to-earth. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world‑class brands, and exceptional customer service across our growing store network, online, and in our commercial division, JB Hi-Fi Business.

Job Description

The position of Sales Coordinator is primarily responsible for supporting our Insurance partners’ claims needs and the national team of Account Managers on a day‑to‑day basis. Sales Coordinators require exceptional attention to detail, the ability to prioritise work in a high‑paced environment, and confidence to make decisions for the benefit of the company, client, and respective Account Manager.

Key Responsibilities

• Act as a key point of contact for customers and account managers
• Provide exceptional customer service via phone and email
• Process sales orders within SLA’s as required to meet / exceed budgets for the national business
• Liaise with internal and external stakeholders
• Proactively ensure backorders are under control and invoices regularly followed‑up
• Monitor open orders and adjust as required
• Assist with the creation of products in the system
• Work collaboratively within the national store and wider network

Qualifications

Additional Information

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

Equal Opportunity Employer

JB Hi‑Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you don’t meet 100% of the criteria) – please don’t hesitate to apply!

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