Director, Business Applications And Enterprise Analytics

GENERAL SUMMARY

The Director of Business Applications and Enterprise Data Analytics is a leader of two cross-functional departments and works under the direction of the Vice President for Information Services / CDIO in collaboration with team leads, application build teams, and clinical, financial, and operational stakeholders.

The position contributes to the development and improvement of guidelines, standards, and conventions for solution delivery, and policies / procedures related to business applications, reporting, and analytics.

Reports to department leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leads two cross-functional teams, Business Applications Information Services and IS Data Analytics, which are responsible for ensuring successful operational functionality for several organizational systems and enterprise data governance, reporting, and analytics.

Provides oversight for multiple, simultaneous business applications and data analytics projects to achieve business goals using best practice methodologies.

Maximizes the organizational use of information technology to realize efficiencies and improved performance.

Oversees the portfolio of Data and Analytics work including working with Data Governance groups to prioritize stakeholder requests as well as on-going maintenance / support.

Collaborates with key stakeholders to deliver business applications and analytics solutions.

Drives the spread of data governance concepts to help build a data-driven culture.

Facilitates data governance bodies and coordinates data governance work including data stewardship, development of data standards, and data / analytics policy / procedures.

Maintains knowledge of current systems and analytical tools.

Interfaces between team, governance groups, and key stakeholders to communicate executive-level information related to business applications, analytics / data strategy, planning, service delivery, and process improvement.

Establishes and maintains strong partnerships with CHKD leaders for ongoing communication and collaboration.

Oversees the recruitment, hiring, team / department orientation, performance appraisals and disciplinary actions including up to termination processes for a team or department.

Performs other duties as assigned.

Leads, manages, coaches and trains teams, provides guidance, support and mentorship to facilitate optimal outcomes.

Performs all other duties as assigned.

LICENSES AND / OR CERTIFICATIONS

Required Licenses and / or Certifications

None

Preferred Licenses and / or Certifications

Project management and / or program management certification from PMI or a similar organization is preferred.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Required Education and Experience

Bachelor's degree in related discipline such as Healthcare Administration, Business, Finance, Computer Science, Mathematics, Statistics, Information Systems, or Engineering required.

5-10 years of IS project management experience required.

5-10 years of experience with office productivity tools including Word, Excel, PowerPoint, Visio, SharePoint, MS Project, PowerBI required.

3-5 years of program management experience or related experience managing or mentoring other project managers required.

3-5 years of experience as a business analyst, systems analyst, interface / integration developer, or report analyst / developer required.

Preferred Education and Experience

Master's degree in related discipline is preferred.

Experience with enterprise data governance programs and infrastructure preferred.

Healthcare experience is highly desirable, working in healthcare operations, either in clinical or revenue cycle.

Experience with application integration / interfaces or report / dashboard development preferred.

1-3 years as a trainer or facilitator is preferred.

Required Knowledge, Skills and Abilities

Professional knowledge of areas of responsibility to include theory, practice and administration in order to direct planning and implementation.

Highly organized with proven ability to meet deadlines, prioritize workload, and manage resources and time effectively.

Possesses strong interpersonal skills and effective communication skills, written and oral.

Ability to lead meetings utilizing effective meeting management methodologies.

Knowledge of relational database concepts and SQL.

Knowledge of Epic, Cerner, and / or Allscripts reporting tools and report specification design documents.

Knowledge of Business Intelligence and Data Visualization tools (e.g., Tableau, Qlik).

WORKING CONDITIONS

Normal office environment with little exposure to excessive noise, dust, temperature and the like.

PHYSICAL REQUIREMENTS

Physical requirements.

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