Change Management Consultant - M365 Technology Adoption

Change Management Consultant - M365 Technology Adoption

Engage Squared is an award‑winning, fast‑growing company that believes in great workplace culture and investing in its people. We’re on a mission to empower employees to enjoy work more by using Microsoft tools to make work more productive, collaborative, and connected. We specialize in creating modern workplaces with Microsoft technologies and helping organizations work better, together, faster.

We have offices across NZ, Australia, Japan, and Bali. This role is open to anyone located in Wellington (or commutable distance) and Auckland. Due to the nature of the role and customers we can only accept applications from NZ citizens or permanent residents.

About The Role

The successful candidate will play a key role supporting the growth of our Transformation and Change (Technology Adoption Change Management) practice, contributing to the successful delivery of quality projects to our clients.

What You’ll Do

• Conduct change impact assessments, training needs analysis, develop user personas and business scenario analysis.
• Develop and prepare change strategies, contributing to the development, leading, and supporting of activities designed to effect culture change and meet alignment objectives.
• Create and tailor material such as videos, user guides and awareness communications.
• Deliver product‑specific and scenario‑based training virtually and in‑person.
• Develop messaging and techniques to respond to resistance, improve change willingness, and emphasize benefits.
• Participate in demos / roadshows at client sites prior to go‑live or during launch.
• Engage with end‑users through analysis interviews, focus groups, and during launch phase at genius bars or floor walking.
• Undertake analysis and reporting on the effectiveness of change & adoption campaigns on end users.
• Stay abreast of Microsoft ecosystem product changes to support continued enhancement of collateral and internal knowledge, including running Brown Bags.
• Ongoing involvement in internal innovation of our approach and deliverables.
• Liaise with Project Managers through the project lifecycle and light touch ownership of project resourcing and budget requirements.
• When required, involve in Engage Squared marketing events such as Office 365 User Groups, Responsive Coffee, webinars, etc.

What You’ll Bring

Certifications

We value inclusivity and diversity. If you don’t have every qualification listed but feel you have the right skills and attitude, we encourage you to apply. We make hiring decisions based on aptitude and passion, not just experience, and we provide reasonable adjustments as needed.

Due to the nature of the role and customers we can only accept applications from New Zealand citizens or permanent residents. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

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