It Engineer, Tcoms

Agency for Science, Technology and Research – Queenstown

Key Responsibilities

Maintain infrastructure such as Active Directory, NAS, Network and Security appliances.

Assist in the management of on-prem Windows and Linux based servers, workstations, HPC and end-user devices.

Administration and orchestration of on-prem and AWS resources to support operations and projects.

Support end-user devices with installation, configuration, and troubleshooting of hardware, software and network related issues.

Assist in the review and implementation of enhancements to existing Corporate and Scientific IT infrastructure to meet business outcomes.

Assist in managing IT inventory and plan for IT infrastructure obsolescence.

Assist to streamline, optimize and automate existing IT operating processes.

Assist in procurement process related to the abovementioned.

Other duties as assigned by supervisor.

Qualifications & Field of Study

Degree or Diploma in IT and / or Cybersecurity - related discipline.

Relevant IT certifications (Microsoft, AWS, Cisco / Fortinet).

Work Experiences & Skillsets

At least 3 years of proven hands-on experience in administering on premise and / or cloud-based IT infrastructure and services.

Good working knowledge and understanding of the cybersecurity landscape, configuration and management of network and security appliances.

Proven hands-on experience with Windows and Linux based systems.

Proven hands-on experience with one or more deployment automation / orchestration tools,eg : Microsoft Endpoint Configuration Manager, Deployment Toolkit, Power Automate, Powershell, Bash, Python, Ansible, CFEngine, etc.

Demonstrate good understanding of the aforementioned.

Good interpersonal and communication skills.

Good command of written and spoken language.

Character Traits

Solid organizational skills and attention to detail while juggling demands from stakeholders.

Pro-active team player that is resourceful, self-driven with a high degree of professional integrity.

Self-starter with an independent, resourceful and "can-do" positive attitude.

Takes initiative and ownership of problems to ensure satisfactory resolutions.

Ability to navigate unfamiliar technical challenges and situations.

Ability to work with minimal supervision.

Ability to perform under pressure.

Eager to learn and improve.

Moving of heavy computing equipment to be expected.

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