Position summary
The Associate Systems Engineer manages the systems administration function and leads the organisation's system projects and environments. He / She focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership. Plans and oversees systems upgrades and migrations and ensures systems are up-to-date with the latest patches and are coherent across the organisation. Directs the development and maintenance of technical documentation.
Possesses strong leadership and communication abilities, and is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals. Able to address multi-faceted issues effectively and in a collaborative manner including across departments.
Roles & Responsibilities
Set system administration processes
- Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems
- Align system administration with overall strategic IT service direction and business needs
- Assist with the development of business case justifications and cost / benefit analyses for spending and initiatives
- Anticipate internal and / or external business challenges and / or regulatory issues
- Develop policies, procedures, and controls to ensure system security
Develop New Systems
Partner with stakeholders to recommend innovative and automated approaches for system administrationDefine systems requirements for new technology implementationsPrepare for system expansion by studying plans and requirementsOversee the design, maintenance and implementation of the systemsPrioritise tasks to ensure projects are implemented in accordance with project plans and budgetsOptimise Systems Performance
Recommend process, product or service improvements, resource optimisation and cost savingsOversee hardware and software upgradesRecommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvementManage Teams
Oversee team management including budgets, forecasting, work allocations and staffingDevelop staff through ongoing coaching, mentoring and career discussionsDefine common goals, direction and accountability among staffDrive effective performance management practices within department in accordance with company policies and proceduresQualifications / Requirements
Bachelor in Computer Engineering or equivalentAt least 3 - 5 years’ experience in Windows server and CitrixExperience in administrating Windows servers for 3 years moreWindows and Citrix certifiedSystematic in approach and familiar with enterprise level trouble shootingStrong communications skills with stakeholders and ROsExperience in healthcare applications preferred and / or willing to take up the challenges in a healthcare related industryAble to commit to 24 / 7 standby and work on siteAble to work on night activities; patching / upgrades / maintenance / tech refresh#J-18808-Ljbffr