Software Tester

About CloudBridge

CloudBridge is an AI-first cloud services company helping SMEs across the South Pacific modernise customer service, automate operations, and unlock productivity. We design and deliver practical AI solutions—think AI-assisted customer support, workflow orchestration, data insights, and task automation—built on a secure, scalable cloud foundation.

What you’ll do

Own manual + automated testing for our web, mobile, and voice / contact-center experiences (functional, regression, E2E, exploratory).

Design clear test plans, test cases, and acceptance criteria from product specs and user stories.

Build and maintain automation suites (e.g., Playwright / Cypress / WebDriver, pytest / JUnit, Postman) and hook them into CI / CD.

Validate AI features (LLM prompts / guardrails, RAG flows, fallbacks), including accuracy, safety, and monitoring of model behavior.

Test APIs (REST / GraphQL) and data integrations; create mocks and contract tests.

Run non-functional tests (performance, soak, resilience) and help triage production issues with logs / metrics.

Champion accessibility, security, and privacy best practices; document defects and ship fixes fast with engineers.

Collaborate daily with PMs / Designers to refine scope and ship high-quality releases on a two-week cadence.

What you’ll bring

3+ years in software testing / QA with strong exploratory skills and sharp defect reporting.

Hands-on test automation experience (at least one of : Playwright, Cypress, Selenium / WebDriver; plus API testing with Postman / newman or similar).

Comfortable reading logs, querying data, and using CI tools (GitHub Actions / GitLab / Jenkins).

Solid understanding of web fundamentals (HTTP, cookies, caching), browser / devtools, and API lifecycle.

Nice-to-have : testing AI / ML or conversational systems; contact-center / telephony (SIP / IVR); mobile testing; perf / load (k6 / JMeter); cloud (AWS / Azure / GCP); compliance (ISO 27001 / SOC 2).

How we work

Pragmatic, automation-first QA with measurable quality gates in CI.

Inclusive, low-ego team that values fast feedback and thoughtful documentation.

Flexible work hours across NZ / AU time zones.

Benefits

Competitive pay, potential ESOP, learning budget, modern gear.

Flexible working, supportive culture, and meaningful problems at the intersection of AI and customer experience.

How to apply

Send your CV / LinkedIn and a short note about a tricky bug you found (and how you isolated it) to with subject “Software Tester – Your Name.”