Cloud Ops Engineer

An exciting opportunity to join NZ Customs as a Cloud Ops Engineer. This is a full-time permanent position based in Wellington, New Zealand.

Reporting to the Manager Engineering, this role provides Cloud Operations support while building and supporting platforms and services that deliver value to customers. You will help ensure that platforms are secure, fit-for-purpose, stable and low maintenance. As part of a wider Engineering Team, the Cloud Ops Engineer focuses on quality and continual improvement of the platforms that underpin customer products, while growing yourself, your team and Customs.

Responsibilities

• Deploy and manage public cloud technologies (ideally Azure). Work with Infrastructure-as-Code, version control tools and scripting.
• Apply cloud concepts, APIs (including APIM), networking and containerisation in a technical role.
• Collaborate with product-driven software development teams in a complex, fast-paced environment across a wide range of technologies.
• Provide hands-on operational support for business-critical services including Shared Services.
• Communicate clearly and effectively, translating complex challenges into simple concepts.
• 3 years+ of relevant experience in infrastructure, cloud or software engineering.
• Understanding of software development topics, including languages, databases, DevOps, build pipelines, automation, and related areas such as UX, product development, networking and security compliance.
• Willingness to be part of an on-call roster.

What We Would Offer You

Working for New Zealand Customs

To join Customs in any role you must be a New Zealand citizen or New Zealand permanent resident and be able to obtain and maintain an Organisational Security clearance to Confidential level. A New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last five years (including five years ago from the date of this application) and resides in New Zealand at the time of application is required.

Alternatively, a New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last five years and has travelled outside New Zealand for short periods (e.g., up to 6 months) to Australia, the United Kingdom, the United States or Canada, and can provide police certificates from those countries for the period of absence, may be considered.

Because of the nature of Customs' work you must have a clear Police record. Organisational security clearances are mandatory and are conducted by Customs. You will also be required to pass a drug test. A background history that is verifiable and can be assessed by the New Zealand Security Intelligence Service toward a recommendation of suitability for security clearance at a higher level is required.

How to Apply

To express your interest, please apply online by submitting a CV and cover letter that demonstrates your ability to meet the competencies required for the role as outlined in the position description. Customs will not accept applications sent to an email address; all applications must be submitted online via our website.

Please note that Customs will manage this recruitment in-house and will not engage with recruitment agencies at this stage.

Deadline for applications is 11pm, Thursday 25 September 2025.

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. It provides equal employment opportunities and welcomes applications from everyone who can meet the requirements of the role.

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