Cafe Manager

Café Manager – Provisions of ArrowtownFull-time | Arrowtown, Queenstown Lakes DistrictThe Provisions of Arrowtown is on the lookout for an outgoing, enthusiastic, and passionate Café Manager to lead our busy café and ensure every guest enjoys the high standard of service we're known for.Lead, inspire, and be part of something special in the heart of Arrowtown.

We are looking for a passionate and experienced Café Manager to join our close-knit team for an immediate start.

This is a long-term opportunity to run a thriving, well-loved café set in a charming historic cottage with a beautiful garden.

You'll enjoy working alongside a supportive, skilled team in a friendly and positive work culture, with the chance to make your mark on a business that locals and visitors adore.

If you value great coffee, great food, and great people — and you're ready to lead with energy and professionalism — we'd love to hear from you!

Reporting directly to the owners, the Café Manager will oversee all Food & Beverage operations, with responsibility for both front-of-house leadership and the financial success of the business.

This is a hands-on role where your passion for hospitality, people leadership, and operational excellence will shine.

Key Responsibilities

Implementing and driving the café's business strategy in line with our brand vision

Leading and managing the front-of-house team, setting and maintaining exceptional service standards

Monitoring performance and developing a motivated, capable, and customer-focused team

Managing P&L, budgets, cost control, and profitability targets

Overseeing day-to-day operations in a fast-paced, high-pressure environment

Ensuring compliance with food safety and health regulations

Experience Required

Proven experience in implementing and driving business strategy

Strong financial acumen with a track record of managing budgets and P&L

Business management experience including team leadership, training, and performance management

Demonstrated ability to remain calm, considered, and solutions-focused under pressure

Strong leadership and team-building abilities

Duty Manager's Certificate (essential) and sound knowledge of food safety regulations

Exceptional communication and interpersonal skills

Strong problem-solving skills and attention to detail

Highly organised with the ability to multi-task effectively

Professional, positive, honest, and reliable

About Us

Since opening in

• , Provisions of Arrowtown has been a favourite for both locals and visitors.

Housed in a charming historic cottage with a beautiful garden setting, we offer a contemporary seasonal menu, house-baked goods, and Allpress coffee.

We pride ourselves on our quality, consistency, and genuine hospitality.Preference will be given to applicants with NZ citizenship, residency, or an open work visa.

Application questions

Your application will include the following questions :

How many years of people management experience do you have?

Have you worked in a role which requires a sound understanding of OH&S / WHS?

Which of the following types of coffee do you have experience preparing?

How many years' experience do you have as a Café Manager?

Do you have customer service experience?

Which of the following statements best describes your right to work in New Zealand?

How many years of business management experience do you have?

Do you have experience preparing work rosters?

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