Senior Category Customer Analyst

Job Description

Opportunity to strategically drive end-to-end business value in the Category team

Flexible work arrangement – 3 days in office, 2 days remote

Location : Newmarket, Auckland

Unlock Your Potential as a Senior Analyst Category Customer at Kraft Heinz!

The Senior Category Customer Analyst is responsible for executing the Kraft Heinz category strategy at the customer level across Australia and New Zealand.

By understanding our customers, their strategies and priorities, this role supports the Category Customer Manager to bridge the Marketing and Sales teams to align on 18-month strategic plans.

This role will support the Category Customer Manager on Must Win / Grow categories to effectively deliver compelling range reviews and strategic initiatives, fostering strong partnerships with retail customers.

They will also be responsible for leading category customer activities on Balance / Protect categories.

The Company

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion.

Our brands are truly global, with products produced and marketed in over 40 countries.

These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

Key position responsibilities include, but not limited to :

Strategic Planning

Support the Category Customer Manager with process and analysis for formation of Joint Business and Joint Category plans

Aligning KH and Customer strategies and activities over 18 month horizons

Category Planning

Detailed knowledge and understanding of the performance by retailer for the categories Kraft Heinz participates in, with primary focus on Balance / Protect Categories

Support the risks and opportunities process by developing and monitoring retailer-oriented plans through cross-functional initiatives, collaborating with Finance to close gaps against the plan

Complete monthly review of market share and scan for internal routines and planning

Range Reviews

Support the objective setting and R&O process for Must Win / Grow range reviews

Support the development of stories and sell-in for customer-facing workshops and range reviews in partnership with Sales, Category Revenue, and Category Development

Consult on customer target setting for new product launches, including distribution and margin assumptions

Identify risks and develop retailer-oriented plans, ensuring effective communication of category strategies and assumptions with sales, marketing, and demand planning teams

Support the formation of deletion defense stories to ensure optimal range review outcomes, aligned with category strategies and retailer objectives

Support with customer planning, focusing on segmentation, ranging gaps, and promotional activation

Insights

Collaborate with Category Development and Marketing teams to make ranging category decisions to support Kraft Heinz strategic objectives

Develop and leverage tools, processes, insights, and systems capabilities related to range, shelf layout, and distribution performance

About you

Quantium, Circana or Dunnhumby experience

Advanced Excel and Power Point

Account management experience advantageous

Promotion and / or range modelling

Systems knowledge a plus : Nielsen / IRI Scan / Panel (e.g. Temple, UNIFY), Demantra, JDA, Tableau, Quantium, Dunnhumby

Strong commercial acumen ideally through direct experience in Sales or Category management

Customer facing experience to presenting insights and category data

Strong interpersonal and presentation skills to influence and sell recommendations internally and externally

Benefits of working with us

Hybrid Working – Flexibility around when and where you work

Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package

Leave Options – Purchased leave, volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter

Great Place to Work certification in Australia and New Zealand

In House Training Programs

Corporate Discount Programs

Ready to make an Impact?

If you're a results-driven procurement professional, a collaborative team player, and passionate about delivering value, we want to hear from you.

We will review applications on a rolling basis and reserve the right to close this job posting at any time.

Location

Newmarket - Auckland

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups / Women / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity and other protected classes.

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