Senior Support Officer

Join to apply for the Senior Support Officer role at Ministry of Education New Zealand .

Date advertised : 11 Nov 2025. Job Type : Permanent. Location : New Plymouth, NZ.

About this role

An opportunity exists for a permanent full‑time superstar administrator to join our Business Support team based in New Plymouth. You will bring your exceptional customer service, organisation, and planning skills to the role as a Senior Support Officer.

Reporting to the Business Support Manager you will be responsible for a wide range of administrative support activities and deliver these to exceptional high standards with attention to detail. As the face of the Ministry in New Plymouth, this is an office‑based role that requires ownership and initiative to ensure smooth operations for colleagues and visitors across the region.

Responsibilities

• Provide exceptional customer service and efficient administrative support to managers and staff.
• Organise and plan office activities, ensuring the office runs efficiently and seamlessly.
• Develop and maintain positive relationships with customers and colleagues across the Ministry.
• Support management and teams in resolving issues proactively and professionally.
• Handle administrative tasks with accuracy, prioritisation and meet timelines.
• Adapt to varying conditions and work well within virtual cross‑functional teams.
• Maintain a professional, calm demeanor even during busy periods.

Qualifications

Benefits

About our group and team

Te Mahau | Te Tai Whenua is a frontline group providing leadership and integrated services to the sector, including learning support and education advice and regulation for schools and early learning services. Our Business Support team supports the Education and Learning Support teams in New Plymouth, Whanganui and Manawatū regions, working closely with families, schools, and early childhood centres.

Application

If this opportunity interests you, please submit your cover letter and resume using the ‘apply’ button. In your cover letter we’d like to know about your values, motivations, strengths, transferable skills, and diverse perspectives you will bring to the role.

Contact

For further information, please contact Wendy Cutler, Business Support Manager at 027 218 6195 or via email at . Applications close Midnight Tuesday 25 November 2025.

We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.

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