Kaiārahi Eke Panuku | Student Success Adviser

Kōrero mō te tūranga - About the role

• Are you able to work effectively in a team and manage a busy workload?
• Have you got a client-centred approach and exceptional service delivery skills?
• Can you demonstrate cultural competency and understanding of diverse stakeholder needs?

TeHerenga Waka - Victoria University of Wellington is currently recruiting two Kaiārahi Eke Panuku - Student Success Advisers to join the Tītoko - Centre for Student Success team on a permanent, full-time basis.

This position is based within Orauariki - Wellington School of Business and Government and Te Kauhanganui Tātai Ture - Faculty of Law at the Pipitea Campus. Kaiārahi Eke Panuku - Student Success Advisers provide holistic student advice and high-quality responsive service to support student academic success and enhance the student experience within the framework of the University’s academic policies, regulations, and operating procedures.

Key responsibilities

Ō pūmanawa - About you

You will be a motivated, customer-focused individual who can take the initiative, provide excellent administration, and policy compliance.

You will need to be an effective communicator with exemplary interpersonal skills and a natural relationship builder, who relishes working autonomously as well as contributing positively to a high-performing team. You will need effective time management and forward planning to balance meeting deadlines and maintain a high standard of service to both students and staff. The ability to remain calm under pressure and thrive working with a diverse range of stakeholders is essential.

Key requirements

Role Description

For more information, including salary details, please refer to the University careers page.

Close date for vacancy

2 November 2025

Contact details for vacancy

If you have any questions regarding this role please get in touch with Tracey Wharakura, Manager, Student Success ( ).

How to apply

Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter. Applicants who do not have residency or citizenship and require a visa to work at the University must clearly indicate their visa status in their application and understand that if they do not have a current, relevant visa, they will need to secure this independently.

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