Senior Change Manager

OverviewJoin to apply for the Senior Change Manager role at Air New Zealand.Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth.

Our purpose is to enrich our country by connecting New Zealanders to each other and New Zealand to the world.

As part of our brand promise, we embrace Manaaki – taking care further than any other airline and creating meaningful experiences that empower and connect.This role (Internal Job Title : Delivery Enablement Specialist) is a permanent position within the Delivery Enablement team.

It is a hands-on change delivery role requiring a T-shaped professional with deep change expertise, broad delivery skills, and a track record of delivering outcomes at scale in large, complex programmes.

You will work across fast-moving enterprise environments, driving clarity, momentum, and impact, collaborating with stakeholders to ensure outcomes are achieved and progress is sustained.You will champion and leverage our agile operating rhythm to deliver outcomes via large-scale cross-functional initiatives.

You'll manage complex dependencies between teams, third parties, and the organisation to ensure end-to-end delivery success.Key Roles and ResponsibilitiesDevelop and lead change strategies that align to programme objectives and delivery frameworks, grounded in early change planning activities such as impact assessments, stakeholder analysis, change readiness, and sequencing.Design and deliver fit-for-purpose change activities, including communications, engagement sessions, training, workshops, and reinforcement plans that support the end-to-end change journey.Actively manage change delivery, from planning through to execution, ensuring all activities land effectively, are contextually relevant, and respond to evolving stakeholder needs.Identify and address change risks and issues, using insights from engagement and delivery to adjust plans and maintain momentum.Build strong partnerships with key stakeholders and sponsors, ensuring alignment, shared ownership, and commitment throughout the change process.Track progress and adoption of change, using metrics, feedback loops, and behaviour indicators to evaluate effectiveness.

Reinforce key messages and practices to ensure change is embedded and sustained over time.Leverage Air New Zealand's enterprise agile delivery model to ensure change activity is integrated into programme planning, iterative cycles, and delivery rhythms.

This includes aligning change timing to business readiness and programme cadences, while working in partnership with delivery leads and teams to enable value realisation.Actively ensure the safety and security of all people, assets, systems & procedures in your area of responsibility.Experience & SkillsProven experience delivering change in an iterative, value-driven way, ensuring the continuous realisation of benefits over time, rather than relying on traditional waterfall models.Significant experience leading large-scale organisational change efforts and delivering complex business and technology outcomes in a corporate environment.Comfortable operating in ambiguity, with the ability to interpret complex situations and define structure, clarity, and direction when the path forward is not obvious.Strong influencing and engagement skills, with a proven ability to work across diverse stakeholder groups, manage expectations, and build trusted relationships.Clear, confident communicator and active listener, able to support complex technical or business discussions and guide them to practical closure.Experience in aviation, transport, logistics, or operations is an advantage, supporting the ability to quickly understand operational environments and challenges.Why this role?

This is a chance to join a delivery-focused team and help shape the way we land change across Air New Zealand.

You'll work alongside others who value collaboration, clarity and momentum – and you'll be supported to grow while making a real difference.NoteThis role closes on 11 : 59pm Sunday 5 October.Additional InformationAir New Zealand is committed to diversity, equity and inclusion and strives for an inclusive workplace where everyone can be themselves and thrive.

We welcome candidates from diverse backgrounds, including those with disabilities or health considerations, and encourage applicants from neurodiverse communities.If you require accessibility accommodations during the recruitment process, please contact the recruiter listed on this job advert.Whaia te pae tawhiti kia tata.

Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."Seniority levelNot ApplicableEmployment typeFull-timeJob functionProject Management and Information TechnologyIndustriesAirlines and Aviation

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