Meet Éireann Horisk, Enterprise Client Success Manager Australia

Meet Éireann Horisk, Enterprise Client Success Manager Australia

Meet Éireann Horisk, Enterprise Client Success Manager Australia for Reward Gateway.

Éireann is an Enterprise CSM based in Sydney, Australia, originally from Ireland. In her free time, she enjoys spending time with her Frenchie Bruno or relaxing on a rooftop with a drink.

About Éireann's Role

I joined the RG family about a year ago and have truly loved the last 12 months. Having come from a Client Success background in the HR industry, Reward Gateway was on my radar for a while because I loved the Mission of helping companies attract, engage and retain their staff.

I have learned so much personally and professionally and I love that I get to partner with some of the biggest companies in Australia, New Zealand, and globally to work with their HR Leaders in bringing their Employee Engagement Platform to life for their people.

Why Éireann Loves Her Job

I love my job because I actively play a part in helping HR leaders bring their employee engagement platform to life. Each client platform is customised and branded to the specific needs of the client, and every client has different challenges and to be able to help them solve their challenges is rewarding.

I also love the people I work with every day, both on my direct team and in the wider business. From day one, everyone was very welcoming and kind. It’s a fun place to work, we celebrate diversity and everyone can bring their true, authentic selves to work.

What Made Éireann Want to Join Reward Gateway

It was the Mission that initially caught my eye. Helping HR leaders make their place a better place to work for their employees is something special and we are lucky enough to have a direct part to play in that.

Doing my research on RG before I joined, I noticed that the Senior leaders personally responded to all public comments from past or present employees, which I thought was incredibly impressive.

Advice for Applicants

Check us out on Socials, LinkedIn, visit our website and read for yourself all the great things RG has to offer. Doing your own research will really give you a great insight into whether we’re the right place for you.

Opportunities for Career Development

We have full access to LinkedIn learning which I try to dedicate at least one or two hours per week. The mini-courses are a great way to refresh and sharpen our skills.

I have been able to participate in various development courses including Inclusive Recruitment for Hiring Managers and Interviewers, Diversity and Inclusion.

Culture and Leadership Team

Culture is one thing we can often take for granted yet it is one of the most important elements for the success of a team and business. From the day I started, I knew my team and RG was the right fit for me.

Everyone was warm, and welcoming. They continue to be incredibly supportive both on a professional and personal level. We have a diverse team with people from many different walks of life and we enjoy taking time out to share experiences over coffee.

Benefits and Flexible Working

I love our Book Benefit, where we get to purchase unlimited professional books, podcasts, magazines and one non-professional book each calendar month. We also have a book club where we can get involved in the discussion, rate and share our favourite books.

Regarding flexible working, Reward Gateway recognises that everyone has a life outside of work and flexible working is no longer an added “perk” but an essential part of how we all work.

We have the freedom to work from home, in the park, in a cafe, wherever. The office is open whenever we want a slice of the social vibes or for when we have team events.

If you're keen to learn more about our Client Success team and what opportunities there are for you to join and work with our talented team, visit rg.co / careers.

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