Warehouse Team Leader

Warehouse Team Leader

Join to apply for the Warehouse Team Leader role at Flo & Frankie.

Full-time | Monday - Friday | Parnell, Auckland

We're looking for an experienced and motivated Warehouse Team Leader to oversee Inwards Goods within our Flo & Frankie Warehouse team.

In this role, you'll play a key part in managing all incoming stock, ensuring it's accurately processed, organised, and ready for our stores and customers.

You'll supervise a small team of permanent staff and casual team members during peak periods, keeping everyone supported, motivated, and working efficiently.

With your energy, organisation, and attention to detail, you'll make sure every delivery is checked, barcoded, and stored correctly, helping the warehouse run smoothly and keeping our stores stocked with ease.

You'll also support the wider warehouse operation, stepping in to assist other areas when needed and helping maintain smooth, safe, and efficient processes across the team.

Responsibilities

Oversee the receipt, checking, processing, and barcoding of all incoming stock.

Ensure all paperwork, invoices, and system entries are accurate and completed on time.

Communicate with Head Office, transport partners, and store teams to coordinate stock arrivals.

Maintain clear processes and reporting to keep everything running smoothly.

Monitor and improve workflows to maximise efficiency and accuracy.

Support and uphold warehouse safety standards and company procedures.

Foster a positive, collaborative, and safe warehouse environment.

Lead and supervise staff, delegating tasks, managing workloads, and coaching to maintain accuracy and efficiency.

Step in to assist other warehouse areas when needed.

What You'll Bring

Previous experience in a warehouse, logistics, or stock control role.

Leadership experience, including supervising and coaching a team.

Strong communication and problem-solving skills.

Excellent attention to detail and focus on accuracy.

Ability to prioritise tasks and manage multiple moving parts.

A hands-on, can-do attitude with a focus on teamwork.

Confidence using warehouse systems (experience with Carton Cloud, Shopify, or Lightspeed is a bonus).

Physical fitness to lift and move stock safely.

Commitment to maintaining a positive, safe, and efficient workplace.

About Flo & Frankie

Flo & Frankie is a proudly New Zealand, family-owned and operated business, known for our beautiful, carefully curated products and warm, personal customer service.

At Flo & Frankie, people are at the heart of everything we do – from our amazing team to our loyal customers and the wider community.

We care about making a real difference, which is why sustainability is front of mind in all we do, and why our Flo Gives Back projects continue to support meaningful local and global causes.

Whether it's in our stores, online, or behind the scenes in our warehouse, we're passionate about creating smooth, efficient, and memorable experiences for our team and customers.

We're proud to offer a positive, supportive workplace where creativity is encouraged and everyone's contribution matters.

What You'll Love

Above-market salary and generous staff discounts.

Being part of a fun, down-to-earth, and supportive team who live and breathe our brand values.

Ongoing training and opportunities to develop your leadership, warehouse, and operational skills in a growing business.

Access to free and confidential EAP services to support your wellbeing.

A culture that values teamwork, fresh ideas, and celebrates wins – big and small!

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