Account Manager, Builderscrack Team

Overview

Since 2007, Builderscrack has been New Zealand’s leading home improvement marketplace — connecting homeowners with trusted local tradies. As part of the hipages Group (ASX-listed in Australia), we’re on a mission to make home improvement effortlessly efficient for everyone.

Homeowners simply post a job, receive quotes from local tradies, and choose the right person for the work. With over 831,000 jobs posted since we started, we’ve helped thousands of Kiwis bring their repairs and renovations to life. For tradies, Builderscrack is a powerful way to grow their business — offering flexible plans and a steady pipeline of quality work.

Our platform has been featured in Property Investor, Homed, OneRoof, and The Block, and recognised by trusted names like Fair Go. We’re proud to be recognised as a Great Place to Work® Best Workplace in New Zealand, a reflection of our supportive, collaborative culture and the passionate people who make Builderscrack what it is today.

Why Join Us

• $70K base salary + Kiwisaver + $20K uncapped commissions
• Prime office location on Victoria Street in the CBD
• Hybrid work environment with 2 days working from home
• A supportive, inclusive and values-driven culture
• Opportunities to grow and make an impact
• Regular team events, birthday leave, and more

About the role

Help tradies grow their businesses and make home improvement effortless for everyone! As an Account Manager, you’ll support our tradie customers to get the most from the Builderscrack platform, providing personalised service, helping them connect with more clients, and ensuring they succeed with our digital tools.

You know you are successful when you are retaining and upgrading a high volume of customers, meeting and exceeding targets and KPIs, and you’re able to use your knowledge of the Builderscrack product to leverage higher sales conversion rates and revenue.

How you will add value

About you