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Program Account Manager

Program Account Manager

LonzaWorkFromHome, Northland, New Zealand
15 hours ago
Job description

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it.

Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

As a Program Manager at Lonza, you will play a pivotal role at the intersection of Lonza, our customers, and their Patients. You will be responsible for leading complex programs, ensuring they are delivered on time, within scope, and to the highest quality standards. Acting as the Customer’s advocate on-site, you will drive collaboration across cross‑functional teams and foster long‑term partnerships built on trust, transparency, and delivery excellence.

Join our globally recognized Program Management team at our Tuas site in Singapore and gain exposure to cutting‑edge projects that make a direct impact on patients’ lives.

What you’ll get

  • An agile career and dynamic working culture.
  • An inclusive and ethical workplace.
  • Compensation programs that recognize high performance.
  • Daily company bus from the MRT location near your home to and from the Tuas site.
  • Fully paid medical insurance, with the option to enroll family members at partially subsidized premiums.
  • Access to Lonza’s full global benefits portfolio :

What you’ll do

  • Serve as the primary interface between Customers and Lonza, ensuring program execution and delivery meet expectations for quality, cost, and timelines.
  • Build strong, collaborative relationships with Customers, understanding their needs and representing their interests on‑site.
  • Apply PM Standard Work processes to effectively manage projects and ensure “one face to the Customer.”
  • Lead and motivate cross‑functional teams to achieve program objectives with the highest level of operational excellence.
  • Ensure Customer satisfaction throughout the lifecycle of the program, working closely with Account Management and Sales.
  • Ensure adherence to Global Program and Project Management CoE (PPM CoE) standards, maintaining data integrity and excellence in Planview.
  • What we’re looking for

  • Bachelor’s / Master’s degree in Life Sciences, Business, Engineering, or a related field
  • Proven experience in program or project management, ideally in a pharmaceutical, biotech, or life sciences environment.
  • Strong leadership skills with the ability to influence and motivate cross‑functional teams.
  • Excellent communication, stakeholder management, and Customer relationship skills.
  • Familiarity with project management tools and methodologies (Planview experience is an advantage).
  • Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

    People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

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    Account Manager • WorkFromHome, Northland, New Zealand

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