Manager, National Operations

Type PermanentLocation WellingtonApplications Close 5pm Monday 22nd September

About us

The National Emergency Management Agency (NEMA) provides national leadership to New Zealand's distributed emergency management system.

NEMA's primary focus is on the performance and capability of the emergency management system as a whole, across all hazards and all risks, and the 4 Rs of risk reduction, readiness, response, and recovery.

NEMA values diversity and inclusion.

We want our workforce to reflect the diversity of our communities.

We value and respect the contributions of our people with diverse backgrounds, experiences, skills, and perspectives.

We are committed to doing our part to deliver on the Crown's commitments to Maori under Te Tiriti o Waitangi.

We strive to actively build te Ao Maori perspectives and capability into our day-to-day work, values, and practices.

About this role

This role sits in National Operations.

The purpose of the National Operations Unit is to lead the operational systems, arrangements, facilities and infrastructure of NEMA and relevant New Zealand's emergency management system to be ready for and able to respond effectively to emergencies.

National Operations also has responsibility to manage NEMA's 24 / 7 Monitoring, Alerting and Reporting (MAR) Centre, National Crisis Management Centre (NCMC) and Alternative NCMC readiness and availability during any emergency response.

It is also responsible for leading the development of critical enablers and technology for contributing to the professionalisation of the Emergency Management system.

As the Manager, National Operations, you will lead the National Operations Unit to deliver operational readiness and response capabilities for New Zealand.

This includes :

Setting and maintaining a high-performing team culture.

Building strong, sustainable relationships across NEMA and the wider emergency management system.

Leading the development and implementation of operational processes and systems to ensure readiness for emergencies.

Providing national operational leadership during emergencies, including acting as the National Controller when delegated.

Driving continuous improvement in operational arrangements, systems, and processes.

This is a senior leadership role that requires strategic thinking, operational expertise, and the ability to work collaboratively across agencies and communities.

About you

We are looking for a resilient and experienced leader with the following attributes / skills :

• Proven experience in emergency management or a related field that required decision-making under pressure and operating in ambiguity, within a complex environment;
• Sound knowledge of the CDEM Act 2002, the National CDEM Plan and its Supporting Plans and the Coordinated Incident Management System;

Can demonstrate experience in developing and / or using a National coordination mechanism.

Demonstrated experience in building relationships internally and externally for system outcomes.

Understanding of te Ao Maori and a commitment to engage with iwi Maori and communities.

Experience in continuous improvement of operational arrangements, systems and processes.

Desirable

Extensive experience in the New Zealand public sector

Technical acumen, particularly in IT and communication systems.

Knowledge of project management methodologies and principles.

What we offer

At NEMA, we pride ourselves on fostering a supportive and inclusive work environment.

We welcome diversity, in all its forms and we believe it is a strength.

NEMA values health, safety and wellbeing, and a positive work life balance is encouraged.

Working for NEMA means you can make a meaningful difference for New Zealanders by contributing to the safety and resilience of our communities.

The indicative salary range for this role is $202,295 - $220,897 including employer Kiwisaver contributions.

Security Requirements

Due to the security requirements of this role, applicants must be a New Zealand citizen or New Zealand Permanent Resident.

How to apply

To apply, please select 'Apply' to submit your application, including your CV and a cover letter outlining your suitability for the role.

For further information, contact

We do not accept unsolicited approaches from agencies or third parties.

Applications close 5pm Monday 22nd September.

#J-18808-Ljbffr