Full TimeApplication Closes 21 Sep 2025Manawatu - Palmerston NorthCustomer Service Representative
Manawatu Toyota in Palmerston North require an additional, positive-people-person to join our Service Team!
Are you keen to join our fantastic company (Manawatu & TRC Toyota) and kick start, or maybe progress your existing career in the automotive world?
We celebrate diversity and support initiatives and programmes that look after our planet.
In a nutshell your role would involve working alongside our workshop to ensure all customers vehicles are serviced on time, keeping the flow of work going, understanding what vehicles needs are for servicing and talking with our customers about their vehicles.
Another key part of this role is being responsible for ensuring the invoicing of jobs is organised and accurate.
At times, this can be a fast-paced environment, so you'll need to be able to work under pressure, multi-task and have some fortitude.
We are looking for someone who will fit into our awesome team, can follow process, have a good sense of humour and a clean, full driver's licence with the ability to confidently drive both manual and automatic vehicles.
You will be provided with on-going induction and training.
Responsibilities
Work alongside the workshop to ensure all customer vehicles are serviced on time and the workflow is maintained.
Understand vehicle service needs and communicate with customers about their vehicles.
Ensure invoicing for jobs is organised and accurate.
Qualifications / Qualities
Excellent customer focus with a genuine desire to provide exceptional service every day.
High energy, motivation and a solid work ethic.
Ability to follow processes, strong written and numerical skills, and confidence using computer systems.
Ability to handle busy periods and stay productive on-the-go.
Willingness to learn and develop.
"Nailed them all? This role sounds like a bit of you? Then apply now, we look forward to hearing from you."
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Service Advisor • Manawatu, Manawatu-wanganui, New Zealand