Senior Product Lead - Hybrid Infra and Observability

Please note : This role sits within Kiwibank’s product career pathway, which progresses as follows : Product Lead >

Senior Product Lead >

Product Manager >

Senior Product Manager >

Head of Technology.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

We’re on a mission to transform and modernise our digital capabilities. In this role, you’ll join Kiwibank’s Digital & Technology team, working within the Cloud Integration Platform team (Kubernetes) in our Platforms Hub.

Our Platforms Hub provides Kiwibank’s engineering teams with safe and sustainable technology platforms to build on top of, enabling them to create great outcomes for our customers.

Day to day, this could include :

• Clearly communicating the 'why' of prioritised work, and how this will achieve measurable progress towards objectives
• Translating feature requirements into platform offerings
• Maintaining a high-quality backlog, working with product management to develop and define roadmaps, & defining metrics to support decision making
• Facilitating agile ceremonies that produce solid deliverables and outcomes
• Talking with our engineering customers, helping them use our platform efficiently and diagnosing their issues
• Developing enduring relationships with stakeholders deepening everyone’s understanding of needs in both directions
• Building solid rapport with your squad including a comprehensive understanding of their skill set and remit
• Providing transparent reporting on progress and knowing when to elevate effectively

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

Key skills and experience we’re looking for :

• Ability to think long term and near term at a detailed level to cope with business and technology complexity
• Ability to communicate with engineers and architects to allow for effective creation of feature delivery and associated success criteria
• Ability to think on your feet and react in a fast-paced and evolving environment
• Strong stakeholder management at all levels of the Digital and Technology team
• Solid understanding and experience working in agile environment

Advantageous but not necessary :

• Strong technical understanding of software delivery practices
• Knowledge of Kubernetes fundamentals and platform engineering concepts
• Understanding of cloud-native architecture
• Knowledge of observability and observability tooling

Ko tātou tēnei - Hei hāpai i a koe, me tō whānau | This is us. Where you and your whānau matter.

We want you to get the most out of work and life, so you’ll have the option to explore flexible working arrangements that suit both your needs and ours. We also offer one wellbeing day a quarter to ensure our people are taken care of and can bring their best selves to work.

Our great range of benefits includes health and life cover, discounted banking and insurance products, and an incredible package for new parents.

We’re proud to be a certified B Corporation, a Pride Pledge partner, and the first bank in Aotearoa to achieve the Gender Tick. We’re also an accredited Living Wage employer.

Tono mai | Apply Now!

We’ll be reviewing applications throughout the advertising period and reserve the right to withdraw the ad at any time. Applications close Friday 31st October midday.

Due to a high volume of applications, there may be a delay in our response. Thank you for your patience.

Recruitment agencies : We’re not seeking support at this stage.

At Kiwibank, we are all about making Kiwi better off.

For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.

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