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Case Management Support Officer - Team B

Case Management Support Officer - Team B

New Zealand GovernmentWellington City, Wellington, New Zealand
10 days ago
Job description

New Zealand Police is working with the community to make New Zealanders be safe and feel safe.

With over 13,000 staff, we provide policing services 24 hours a day, every day.

We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

Case Management Support Officer –Wellington!

  • Based at Wellington Central
  • Police Employee
  • Permanent – Full Time
  • Nationally Advertised Vacancy
  • JR

E t? ki te kei o te waka, kia pakia koe e nga ngaru o te wa.

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mo te tunga | About the role

Wellington Police are looking for a Case Management Support Officer (CMSO) to join the Criminal Justice Support Unit (CJSU).

The CJSU are responsible for managing criminal disclosure obligations and preparing prosecution files for trial.

The CMSO assists the team's supervisors in managing and reviewing criminal prosecution correspondence and assisting file managers with administration functions required in the prosecution space.

The CMSO position is subject to rotation across the Case Management (CM) Group.

The successful candidate will also be required to train in the role of CMSO within Wellington's Investigation Support Unit, to provide coverage across all CM workgroups as required.

Key Accountabilities :

  • The management of email correspondence received by the workgroup.
  • Assistance to File Managers in dealing with electronic evidence and transcript requests.
  • General administration functions within the workgroup.
  • He aha taau e kawe mai | What you'll bring

    Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

    The successful applicant will also have experience in Microsoft computer systems, including Word, Excel and Outlook.

    They will demonstrate experience with high volume workloads and effective time management.

    Experience with New Zealand Police systems, including the National Intelligence Application and Case Management Processes would be an advantage; however full training can be provided.

    Whakaritenga motuhake | Special requirements

    This role is Individual Contributor / Emerging Leader level.

    You can refer to Indicators for Success for further information on the requirements

    To view the position description for this role please copy and paste this link into a new browser :

    Case Management Support Officer

    Mo tatou | About us

    New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety.

    It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country.

    Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

    Your development is highly valued at New Zealand Police.

    Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level.

    We work hard to match you with work that will both play to your strengths and challenge you in new ways.

    The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities.

    Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

    To view more detailed information about our recruitment process along with further details about requirements please click below link :

    Applicant Information Pack (External)

    Tono inaianei | Apply now

    If this position sounds like you, click apply now and submit a tailored CV.

    You will be required to submit an application form.

    Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.

    For further information on the application process, please copy and paste this URL :

    All applications must be submitted online and will not be accepted directly via email.

    All applicants must have the right to work in New Zealand.

    Utu a-tau | Salary

    This position is covered by a collective agreement and salary will commence between $63,526 and $66,312 dependent on skills and experience relevant to the role.

    If you are an internal applicant, you must apply internally through the police system.

    You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

    Please note : Deadline for applications is 5 : 00 pm on Thursday 9 October 2025.

    Applications may be reviewed prior to the close date as well as contact made with candidates.

    If you have any questions about this vacancy, please contact

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    Support Officer • Wellington City, Wellington, New Zealand

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