Consultant, Customer Banking

Overview

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Already thriving in personal lending, maybe you’re in a similar role elsewhere but ready for a change? Join our customer-focused Co-operative at a time of exciting team growth. This next chapter could be your best one yet!

As a Consultant, you’ll play a key role in growing our bank, with exceptional customer service as your core focus.

You’ll provide suitable banking options for current and prospective customers, assisting them with their everyday banking needs. This will include deposits, personal lending, international payments, insurance and taking other opportunities to deepen customer relationships with your knowledge of our products and services. Being a generalist, you’ll be able to help everyday Kiwi to achieve their goals across all areas of banking and grow your own career in a supportive team environment.

Because The Co-operative Bank is owned by our customers, everything we do, every day, is for their benefit.

This is a full-time position, at our Dunedin branch.

To nail this, you’ll need :

• Effective and professional communication skills
• Accuracy and strong attention to detail
• Ability to multitask and handle unplanned interruptions
• Proven sales experience, ideally from working in a bank.

Responsibilities

Experience Better with Us

We’re a small and mighty Bank driven by the shared goal of helping New Zealanders bank better. As a proudly customer-owned Bank and Certified B Corporation, not only will you be helping Kiwis achieve their goals, but you’ll also experience better simply by working here :

We’ve been operating for nearly 100 years and support over 180,000 customers across New Zealand. If you’re looking for a role where we work together to make an impact, and you can build a career you’re proud of, you’ve found the right place.

We understand that no candidate is a perfect match for every qualification listed. So, if you are passionate about helping people to bank better and possess some of the key skills, we encourage you to submit your application.

For any questions, please contact the recruitment team.

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