Food And Beverage Attendant

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes.

We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests.

You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks :

Receive orders and serve customer requests completely in a timely manner

Understand menu content, any menu changes, and promotional activities

Keep your service area clean, tidy, and well-prepared

Efficiently manage the proper settlement of all customer accounts

Answer Guest queries in a polite and helpful manner

All-rounded training to be able to rotate around the department

Assist in the setup and breakdown of service areas for functions, events, and daily operations

Adhere to health, safety, and hygiene standards consistently

Communicate effectively with kitchen and bar staff to ensure accurate and timely service

Upsell menu items and offer recommendations to enhance the guest experience

Participate in team meetings and continuous training to maintain a high standard and provide a personalized service

What are we looking for?

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow :

Friendly, positive, energetic disposition

Committed to delivering exceptional guest service

Motivated to learn new skills and techniques

Smart and tidy, in appearance

Positive and willing to participate on a team and work with a winning attitude

Excellent communication skills in the local language

Flexible, reliable, and responsive to a range of work situations

Prepared to manage a variety of customer types, inquiries, and complaints

Knowledge of alcoholic beverages and mixing of drinks, with basic wine knowledge

Previous food hygiene experience

Electronic ordering systems experience

Time management & organizational skills

Preferably previous experience in Food & Beverage services in similar environment

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its

global brands

Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

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