Senior / Tech Lead - AI Development

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About The Role (your Why)

The way we work and our customer needs are changing! We are going through a significant AI uplift that will be a real game changer in the NZ Market. Our customers are loving our story and excited about our new service solutions. As such, we are seeking Senior / Tech lead developers who want to join our journey. We need someone passionate about AI development and eager to push boundaries. Your software background is key, but your passion for AI is a must. This role involves joining our Digital Engineering team to deliver innovative AI-driven software solutions. You will work on cutting-edge projects, collaborating with cross-functional teams to design, develop, and utilize the latest AI models to solve complex business challenges. We need multiple people, so don't hesitate—this is your chance to put a New Zealand company on the global map!

What You'll Bring

Must-haves

• 7+ years of professional software development experience (Python and Typescript preferred) with production ML / AI experience
• Proven delivery of at least one generative AI solution in production (chatbot, summarizer, code assistant, etc.)
• Deep familiarity with transformers and orchestration stacks such as LangChain v0.2+, LlamaIndex, or Semantic Kernel
• Practical experience deploying or fine-tuning models on Azure OpenAI / AI Foundry or AWS Bedrock / SageMaker
• Hands-on experience with RAG patterns, vector databases, and evaluation metrics (BLEU, ROUGE-L, GPTScore)
• Cloud-native engineering skills : Docker, Kubernetes (AKS / EKS), infrastructure-as-code, and automated testing

Nice-to-haves

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of IT professional services. We maintain a dynamic, agile, small-business feel that is often lost in larger organizations. Our people give Datacom its unique culture and energy, which you can feel from the moment you meet us.

We care about our people and offer perks such as social events, chill-out spaces, remote work, flexi-hours, and professional development courses. You'll have opportunities to learn, grow your career, connect, and bring your true self to work. Your contributions will be recognized and valued in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organizations explore possibilities and solve their greatest challenges, ensuring you always face interesting new opportunities.

We aim to create an inclusive and welcoming workplace for everyone, taking steps to make our environment fun, friendly, and supportive.

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